Requirements
- Proven work experience as a Beauty & Wellness sales executive or similar role
- Good knowledge of beauty treatments and products (e.g. for Manicure)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers’ requests and complaints with grace
- Holding relevant Certificatoins in Beauty Industry
- Additional certification in Beauty Therapy or Cosmetology is a plus
Responsibilities
- Oversee daily salon operations
- Hire and train Beauticians, as needed
- Organize employees’ shifts, considering peak times and seasonality
- Order beauty products, like creams and essential oils and replenish stock
- Arrange for regular maintenance services for all equipment
- Apply hygiene practices across all beauty stations and treatment rooms
- Ensure all beauty treatments meet high quality standards
- Maintain staff records, including salaries and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new customers
- Able to work night shift and split shift
- Able to work OT on weekends and public holiday
- · Must be able to work night shift and split shift
- · Must be able to work extra hours or weekend if needed
