Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.
Responsible for overseeing all aspects of the hotel's operations, including but not limited to staff management, finances, and guest satisfaction.
Hold a great deal of accountability in regards to the success of the hotel - a good grounding in your hotel market, competitors and market drivers is key.
Solve the problem while leading by example. “Do as I do” is much better than “do as I say”.
Have a strong understanding of the hotel industry and exceptional leadership skills.
Able to communicate well with guests, staff, and stakeholders.
Able to build relationships and work well with others.
Able to solve problems and make decisions under pressure.
Understand the business side of the hotel, including budget planning and execution.
Be commercially savvy and pay close attention to detail.
Requirement:
- Degree in hospitality management or a bachelor's degree in business with a focus on hotel management
- 5 years of related work experience in mid-scale hotel operations
- Self-starter with strong business acumen and result-oriented
- Dependable and pro-active
- Able to lead and coach
- Good judgment and mature business skill with the ability to build trust with all levels
- Good interpersonal, able to interact with all levels
- Good organizing, project and time management skills
- Good customer service focus to internal and external customers
- Good communication and interpersonal skills
Please note that only shortlisted candidates will be contacted.