Responsibilities
- Providing primary operational technical support and assist the functional support teams
- Improving complex operations (DRP, Migrations, Major maintenance etc.)
- Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
- Managing technical issues, escalations and ensuring good level of delivery
- Maintain, improve and standardize existing workflow processes and framework
- Promoting knowledge sharing within the organization (trainings, documentations etc.)
- Bridging the gap between Dev and Ops
- Maintain programmable code outlined in technical instructions and specifications for operating systems.
Qualifications
At least a Bachelor’s degree in any of these faculties:
- Computer Science
- Information Technology
- Programming & Systems Analysis
- Science (Computer Studies)
Functional
- Experience in a banking environment in a plus.
Technical
- Preferred
- Minimum 3 years of experience with UNIX environments
- Minimum 3 years of experience in scripting languages such as Python, Powershell
- Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
- Experience with task schedulers such as Control-M
- Good understanding of IT ecosystems and application architectures
- Knowledge about CICD pipelines, ITIL practices, Agile practices, Lean and Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus
Other Professional Skills and Mindset
- Fluent in English, French is a plus
- Good analytical and problem solving skills
- Proactive and able to propose new ideas
- Positive attitude towards continuous learning and improvement
- Team player
- Curious about new technologies
Next Step
• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.
Tamanna Bilandi
EA Licence No. 91C2918
Personnel Registration No. R2096241.
