Mon - Fri : 8AM - 5PM or 9AM - 6PM
Job Scope:
- Assist Grant Officers with grant call preparation and launch activities.
- Process quarterly claims, change requests, and support quarterly progress meetings.
- Monitor compliance and handle audit matters.
- Address general inquiries related to grant terms, conditions, and application processes.
- Escalate technical inquiries to consultants as needed.
- Prepare Letter of Award (LOA) and assist in coordinating LOA signings.
- Generate and submit daily, weekly, and quarterly reports.
Requirement:
- Minimum of 2 years of relevant experience.
- Diploma or higher qualification.
- Strong customer service skills, with the ability to handle phone and email inquiries.