Raffles Place
Mon- Fri 9am-6pm
Up to 4,500 + 1 month bonus
Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries
Key Responsibilities
•Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
•Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
•To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
•Call verification to update client details, form amendments and reset password for accounts etc.
•Other ad-hoc admin and follow-up tasks assigned
•Attend to walk-in customer at our customer service centre
•Work closely with various departments and other CS team members
To apply:
Email your resume to:
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