Responsibilities:
- Process customer orders, ensuring accuracy in terms of product selection, pricing, and delivery schedules.
- Coordinate and liaise with logistics and shipping departments to organize the dispatch and delivery of orders, optimizing for cost and efficiency.
- Handle order modifications, cancellations, and requests for returns or exchanges, ensuring compliance with company policies.
- Generate and maintain detailed records of orders, invoices and any customer communication for audit purposes and customer service follow-up.
- Collaborate with sales and finance teams to resolve pricing discrepancies, credit issues, or payment delays that may impact order processing.
- Utilize order management software and systems to streamline operations and provide real-time order status updates to customers and internal stakeholders.
- Conduct periodic analysis of order management processes to identify bottlenecks or opportunities for improvement, proposing and implementing solutions to enhance efficiency and customer satisfaction.
- Process and manage weekly billing and month end closing, to ensure actual and planned/estimated sales revenue alignment
- Manages return material registry to account for returned volumes, sites and credit notes.
Requirements:
- Min. Diploma holder in Electrical/ Electronic Engineering or equivalent
- Minimum 2 year of working experience
- SAP knowledge (MM/ZD Modules) would be a plus
Interested candidates, do submit your resume to [email protected]
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Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
