Duration: 1 year
Location: Pioneer
Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm
Responsibilities:
Data Management:
- Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni
- LinkedIn data and notable alumni lists. Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
Data/IT Project Management:
- Collaborate with NTU units, including the University Advancement Office (UAO) and Centre of IT Services (CITS), to enhance IT-related services for alumni. Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
- Operations and Coordination: Guide the Senior Executive, Data Management in maintaining CRM data accuracy. Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.
Requirements:
- Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
- Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
- Knowledge and skills in data visualizations
- Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
- Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
- Experience in managing others e.g. junior staff will be advantageous.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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