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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Team Lead
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Customer Service Team Lead

Talentsis Pte. Ltd.

Talentsis Pte. Ltd. company logo

Responsibilities:

  • Administer NS registration, pre-enlistment, and enlistment activities, including follow-ups on cases and issues.
  • Ensure timely task execution and compliance with processes.
  • Conduct verification checks on NS processes and submit reports to stakeholders promptly.
  • Communicate with pre-enlistees, parents, and internal stakeholders as needed.
  • Collaborate with stakeholders, colleagues, and technical teams to plan system enhancements.
  • Provide data for periodic management reports and support audit requirements.
  • Oversee enlistment exercises and address related queries.
  • Assist the manager with administrative tasks as needed.

Requirements:

  • Bachelor’s degree in any discipline.
  • Demonstrated passion and experience in customer service with proven competency.
  • Excellent communication, interpersonal, and leadership skills are an added advantage.
  • Strong analytical, problem-solving abilities, and attention to detail.
  • Highly disciplined, meticulous, and service-oriented.
  • Proficient in Microsoft Office applications (Excel and Word).

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

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