The Opportunity
- Adecco is partnering our client, one of the world's largest tech organisation
- My client is currently going through an important technology transformation journey involving the implementation of Salesforce, and is hiring a Project Manager / Analyst. You will be participating in this Business Transformation Project in ensuring that regional objectives are met during the Salesforce implementation.
- 12 months contract
- Salary: Up to $13k
- Candidates who are immediately available/ able to start work within short notice will be preferred
The Talent
- Experience as a business analyst role on enterprise-scale CRM, PRM projects for a large corporation. Understanding of Salesforce Platform functionality and best practices preferred.
- Excellent analytical and problem solving skills, outstanding attention to detail and conceptual thinking abilities.
- Experience in drafting business requirements to serve the needs of the organization.
- Proven ability to work independently, exercising judgement and initiative.
- Collaborative, flexible and open working style, with an ability to establish and maintain trust and credibility.
- Excellent time management and prioritisation skills.
- Ability to influence others and move toward a common vision or goal.
- Capacity to extract, collate and present information in a cohesive and meaningful manner.
- Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).
Job Description
- Establish credibility as trusted advisor by listening, understanding business requirements and providing options for consideration.
- Facilitate discussions and workshops with regional business stakeholders, asking probing questions that get to the real business needs (asking "why" and not just taking requirements at face value), encourage open communication between all parties and build cooperation amongst the various business teams.
- Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
- Understand and document regional nuances of both current and future state processes.
- Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
- Contribute to defining regional roadmap for Salesforce program rollout.
- Provide advice on Salesforce best practices.
- Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
- Support change management and training needs for future state processes.
Next Step
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to [email protected]
- All shortlisted candidates will be contacted
Amelia Lau An Qi
Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023
