- Position: Implementation Software Consultant - (Knowledge of monday.com/ B2B SaaS/ Sales Support)
- Location: Joo Chiat Road (Nearest MRT - Marine Parade MRT)
- Working hours: 5 Working days (Monday to Friday, 9AM-6PM)
- Salary (commensurate with experience): Basic up to $6,200 + Commission + Transportation Claim
- Duration: Permanent
- Industry: Technical, IT Networks, Data
Main Responsibilities:
- Collaborate with customers and internal teams to scope, architect, design, and implement tailored solutions using the monday.com Work OS.
- Support pre-sales efforts by providing technical expertise, building proof-of-concepts, and delivering post-sale implementation services.
- Plan and manage customer onboarding solutions, complex API integrations, data migrations, custom scripting, and user management.
- Design advanced solutions leveraging monday.com’s APIs, apps framework, and integration platforms (e.g., Zapier, Workato, Integromat).
- Supplement workflows using low-code/no-code tools to extend monday.com capabilities.
- Act as a project manager for small to medium-sized projects, ensuring timelines, customer goals, and deliverables are met.
- Conduct end-user training, workshops, and webinars to empower customers and improve adoption of the platform.
- Work with enterprise customers to define and implement solutions that address their unique business needs and challenges.
- Build relationships with clients, acting as their trusted advisor throughout the implementation process.
Requirements:
- A Bachelor's degree in a technical field (Computer Science, Engineering, or related) is preferred
- 3+ years of experience in B2B SaaS as a technical customer success / implementation manager / professional services consultant / technical project manager, preferably with experience in complex product implementation.
- Expertise in architecting and delivering technical solutions for enterprise customers, ideally within the onboarding and implementation of software platforms.
- Strong knowledge of APIs (RESTful, GraphQL) and experience with integration platforms like Unito, Zapier, Integromat, or Workato.
- Ability to code in Java/ Python, familiarity with React would be advantageous
- Strong project management skills with a track record of delivering projects on time and managing multiple stakeholders.
- Excellent ability to explain complex technical concepts to non-technical stakeholders.
- Experience with SSO/SAML/AD identity authentication protocols.
Email to: [email protected] or call me at: 6398 5689 for more information.
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Jane Chua
Associate Consulting Director (APAC)
License no: 13C6684
EA Personnel: R2197224
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
