1. Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects that are approved.
2. For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing) is aligned with the data flow strategy.
3. Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team.
4. Actively partnering with the team in the design process to ensure that the business solutions being implemented are aligned to business strategy: - achieve cost savings, design for no operations, designed for low maintenance.
5. Create testing strategy, test script, and formulate sign-off/success criteria to stakeholders and to get concurrence on.
6. Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
7. Assist Project Manager for preparing in presentation slides.
8. Collate and manage all the details regarding the application for the assigned business vertical information could span from details of interfacing systems where data is created, how data is being sent, how application data is being stored and used, etc.
9. Support user community on business queries and guidance on better usage of the system on daily BAU activities.
10. To support major strategic cost management initiatives involving insourcing activities, innovate on existing branch and operational processes, influencing customer behavioural changes, equipment modernisation.
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