Our client is a Engineering Industry. Due to their current expansion plan, they are looking for a Outbound Planner to join their team, in hopes of developing the current high performing team. They are located in the East.
Key Responsibilities:
- Daily communication with end customers, Sales Areas, and Distribution Services.
- Execute customer orders, ensuring accuracy and completeness.
- Monitor the entire order fulfillment process (Order to Delivery).
- Ensure correct use of criticality codes and modes of transportation.
- Expedite orders and identify alternatives for long lead-time parts.
- Propose improvements to optimize costs for Sales Areas and Customers.
- Prepare monthly Service Level Reports.
- Schedule and conduct conference calls (GoToMeeting) with Sales Areas; prepare minutes of meetings.
- Liaise with the Global Pricing Team for price updates in the Sales Area System.
- Coordinate with the Freight Team to ensure timely shipments.
- Run aging reports to schedule outstanding orders and update due dates for visibility.
- Investigate, follow up, and resolve issues such as: Missing pricing, expedited delivery dates, credit notes, miscellaneous invoices, or technical issues with TSD.
- Handle emergency orders up to Proof of Delivery (POD).
- Address special Sales Area requirements, including:Inspection arrangements, container arrangements, L/C terms, FOB/Ex-Work shipping arrangements, and document preparation for claims when required.
Job Requirements:
- Diploma in Logistics Management or Bachelor’s degree in Logistics.
- 3 to 5 years of experience in supply chain or customer service roles.
- Comprehensive knowledge of logistics systems and supply chain management.
- Proficient in ERP systems and business management tools (e.g., System 21, Aurora, Maximo).
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
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