Work location: Tanjong Pagar
Working hours 8.30am to 5.30pm / 9.00am to 6.00pm (Mondays to Fridays)
As an Executive, you will be the point of contact between customers and X-press Feeders. You will need to ensure reconciliation statements and invoices are sent to customers and be able to handle and resolve disputes.
Role and Responsibilities:
- To fully understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template;
- Close follow up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there’s changes to the deal;
- Setup contract details in system together with billing instructions to facilitate correct invoicing to customers;
- Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers;
- Extraction of customers loading information – to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records;
- Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe;
- Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices;
- Handle queries raised by customers & resolve the disputes independently.
Requirements
- dip / degree in maritime studies / Logistics Supply Chain / Business / some billing experiences welcome
Interested and qualified candidates, please send in your resume to [email protected]
Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599
