- Position : Technical Support Engineer (Automation Products) – Up to $4,500 + AWS
- Location : West – Bukit Batok Crescent
- Working hours: Monday to Friday | 8.30am to 5.30pm
- Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
- Duration : Permanent
- Industry : Industrial Automation
Main Responsibilities:
- Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
- Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
- Documentation and recording of all service, support and application activities
- Conduct product training and demonstration to customers
- Work closely with sales team to maintain existing customers’ relationship.
- Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
- Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
- Value-add to customers’ needs and strengthen relationships with them.
Requirements:
- Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
- No experience required/ Entry level candidates are welcome to apply
- Training on products will be provided
- Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin
Email to: [email protected]
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Chloe Ong
Senior Consulting Manager (APAC)
Reg no.: R22105510
EA No: 13C6684
