Job Description:
- Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
- Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
- Ensure productivity and quality standards are met
- Other ad-hoc duties as assigned
Job Requirements:
- At least 1 years of experience in contact centre handling voice and/or non-voice channels
Interested candidates do attach your resume to [email protected]
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)
