Integrated Services Head
Salary: $7,500 – $8,000
Working Days: Mon - Fri (8:30am-5:30pm)
Working Location: Toa Payoh
Responsibilities:
Managerial Function
- Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
- Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
- Develop and manage the budget and resource requirements for the facilities and organization.
- Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
- Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
- Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
- Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
- Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
- Support the development of a business continuity plan.
Strategy and Care Model Development
- Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
- Develop and pilot new strategies for programmes and facility design.
- Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
- Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
- Develop outreach strategies and care models tailored to the acquired physical disability population's needs
Capability Building and Resource Development
- Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
- Plan and implement specialized training and workshops for social and health professionals.
- Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.
Requirements
- Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
- Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
- Experience managing a P&L will be beneficial.
- Prior experience in acquired disability and programme implementation is advantageous.
Email: [email protected]
Tan Yong Zhi (Jackson) | Reg: R24124461
The Supreme HR Advisory Pte. Ltd | EA No: 14C7279
