Job Summary:
- Salary: $2,500 0 $3,200
- Mon – Fri 8.30am – 5.30pm, Alt Sat 8.30am-12.30pm
- Location: Pandan Loop (Clementi)
- AWS + VB
- Lunch Provided
Job Responsibilities:
- Receive and process customer orders, ensuring accuracy and timely fulfillment.
- Monitor and update customers on the status of their orders
- Assist with order changes, cancellations, and amendments as required by the customer.
- Assist with customer inquiries regarding products, services, and pricing.
- Address customer complaints or issues.
- Offer product suggestions based on customer needs and preferences.
- Liaison with other departments on orders tracking status and fulfillment details
- Update and maintain accurate customer records in the system.
- Keep records of customer interactions, orders, and resolutions for future reference.
- Address and resolve any problems or discrepancies related to billing, product quality, service delivery or returns/exchange.
- Gather customer feedback to share with the management team for continuous service improvement.
- Assist with administrative duties that support sales, marketing campaigns, or customer outreach efforts.
Job Requirement:
- Attention to detail and good organizational skills
- Ability to work in fast-pace environment
For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.
Position applied:
Name:
Alternatively, you may send your application and resume in MS Words format to [email protected]
**We regret to inform that only shortlisted candidates would be notified.
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Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
