- Greet and meet every customers in the most friendly manner
- Handle calls at all times and charge (wrap up code) accordingly if any
- Act as first point of telephone contact for customer support requests
- Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
- Check for support agreement / warranty validity per local guideline.
- Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
Job Requirements
- Minimum NITEC or Diploma or Degree in any discipline
- Preferably with 2 to 3 years experiences in customer relation
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]
EA License No.:99C4599
