Job description:
- Starting salary $2,600 - $3,000 depending on relevant work experience and certifications.
- 5 days’ work week
- Monday to Friday
- 9:00am to 6:30pm
- 1 month Contract Performance Bonus and Annual Salary Increment subjected to appraisal performances.
- 1 Year Renewable Contract
Roles & Responsibilities:
- Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
- Review of closed sales calls.
- Backup for Auto Insurance for Call Review purposes.
- Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
- Prepare, track and send Quality Assurance related reports
- Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
- Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
- Other ad-hoc duties as assigned by supervisor
Job Requirements:
- Good to have BCP and PGI Certificates.
- Meticulous and responsible team player.
- Proficient in Microsoft Office.
- Able to multi-task.
HOW TO APPLY:
Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.
