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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   *URGENT- NEW* 6 Months Contract Contact Centre Manager (3PL) ($5000-$5500) #NJE
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*URGENT- NEW* 6 Months Contract Contact Centre Manager (3PL) ($5000-$5500) #NJE

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Responsibilities:

  • Oversee and manage the day-to-day operations of the Channel Operations team,
  • Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
  • Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance
  • Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
  • Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • At least 5 years of experience in operations management, with 2 years in a supervisory role.
  • Strong leadership, communication, and problem-solving skills.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

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