Job Details:
- 5 working days/ week
- 3 shift patterns (dependent on locations):
A shift: 7.30am to 5pm
B shift: 1 to 10.30pm
C shift: 10pm to 7.30am - Location: Central Region/ Sentosa
Responsibilities:
- Supervise all Front Office sections and other hotel operational departments.
- Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
- Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
- Optimize room usage to increase revenue by closely monitoring room inventory.
- Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
- Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.
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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560