Open to immediate starters, training provided
February - August 2025 (Renewable based on business needs and individual performance)
5-day work week, across Monday to Sunday,
8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM
Central area - Clarke Quay
• Handle 30-60 incoming calls and mailbox enquiries and follow up with respondents.
• Handle escalations/complaints cases via service recovery calls.
• Continuous improvement in standards and quality.
Requirements:
- Singaporean
- At least Diploma or A levels
- Applicants with call center background, direct sales and customer fronting will be advantageous.
- Able to handle escalations and complaints proficiently to de-escalate these cases.
- Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.
- Able to communicate effectively with internal and external stakeholders.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394
