Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:
§ Formulate pricing policies.
§ Determine daily coupons.
§ Ensure pricing is correct.
§ Work on store displays.
§ Attend trade shows to identify new services and products.
§ Coach, train, counsel, recruit and discipline employees.
§ Evaluate on-the-job performance of sales team.
§ Identify future and current trends that appeal to consumers.
§ Ensure merchandise ready to be displayed clean.
§ Approve contracts with vendors.
§ Ensure items are in stock and maintain inventory.
§ Keep up with fluctuating demand and supply.
§ Analyze financial and operating statements for profitability ratios.
§ Ensure promotions are in with company’s standards.
§ Utilize ICT for data analysis, to record sales figures and forward planning.
§ Monitor local competitors.
§ Organize sales staff schedules.
§ Preside over staff meetings.
§ Assist sales staff in achieving sales targets.
§ Manage different departments in the store.
§ Handle customer complaints, questions and issues
