x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   IT Support Supervisor
 banner picture 1  banner picture 2  banner picture 3

IT Support Supervisor

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Benefits:

  • 5 days work week, 8.30am to 6pm
  • Basic up to $4,700
  • West Area


Job Description:

  • Manage and configure infrastructure systems and applications, including Active Directory Services, Data Centre, video conferencing, audio systems, telephony, server storage, backups, and more, as well as network devices such as firewalls, routers, VPNs, internet proxies, and wireless systems, along with desktops, mobile devices, and remote devices.
  • Ensure automatic system backups, successful execution of recovery and disaster recovery plans, proper patch management, and closely monitor system resource utilization.
  • Coordinate with external vendors to ensure compliance with Service Level Agreements (SLAs).
  • Prepare and update technical documentation, including administration and user guides.
  • Offer technical support to users across Local and Overseas branches via LAN and WAN while maintaining security standards.
  • Identify and procure products, solutions, and vendors/suppliers for various projects.
  • Provide Level 1 and Level 2 technical support and take on roles as a team lead or member in project initiatives.


Job Requirement:

  • Diploma or Degree in Computer Science, Information Technology, or certification in CCNA.
  • At least one year of relevant work experience.
  • Experienced in enterprise networking, including WAN, LAN, and VPN optimization, with implementation and support expertise.
  • Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products and services.
  • Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall.
  • Familiarity with devices like Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers.
  • Strong understanding of CyberRisk and CyberSecurity, with a preference for knowledge of PDPA regulations.
  • Experience with Veeam, VMware, and UNIX/Linux is an advantage.
  • Additional experience in API/Web Programming and Database Administration is a bonus.

Please submit your updated resume by using the APPLY NOW BUTTON


By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.


*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.


You are welcome to visit our website at www.rkgroup.sg


RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Sharing is Caring

Know others who would be interested in this job?