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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Benefits:

  • 5 days work week, Monday to Friday: 8.30am to 5.30pm
  • Eligible for 3 months Bonus
  • Flexi Dollars: $800
  • AL: 14 days
  • BASIC UP TO 3.6k


Job Description:

  • Contacting customers to follow up on outstanding payments.
  • Ensuring the prompt and efficient collection of all overdue debts and payments from customers.
  • Negotiating repayment plans with customers to address outstanding balances.
  • Collaborating with legal counsel to pursue legal actions against defaulting customers.
  • Coordinating with vehicle repossession agents to manage and track repossessed vehicles.
  • Maintaining consistent communication with clients to settle overdue accounts.
  • Addressing internal and external inquiries regarding outstanding customer balances.
  • Recording and allocating daily receipts within the accounting system.


Job Requirement:

  • Experienced in managing the entire legal process of debt collection.
  • Skilled in providing advice on the most appropriate legal actions at various stages of debt recovery.
  • Proficient in building and maintaining strong client relationships both internally and externally, across all levels.
  • Capable of reconciling complex accounts with a keen eye for detail.
  • Able to handle potentially sensitive or difficult conversations with a calm and confident demeanor.
  • Diploma or Degree with a minimum of 2 years of relevant experience.
  • Familiarity with hire purchase operations is an advantage.


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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.


*We regret to inform that only shortlisted candidates would be notified*


We wish you all the best in your career search.


You are welcome to visit our website at www.rkgroup.sg


RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009



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