- Part of the centralised referral team that is responsible for:
- Management of referrals for all Senior Care Centres (SCCs),
- Implementation of Admission processes centrally and at SCCs,
Principal Responsibilities
- Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for non-responsive contacts.
- Screen referrals for right siting of services according to the criteria
- Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
- Schedule appointments for admission assessment accordingly and update centres of the referral status.
- Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
- Raise referrals to other service providers.
- Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
- Support the onboarding of new staff in centre-based administrative processes.
- Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.
Requirements
- Min Diploma in any courses
- min 1 to 2 years of PSA / Case Management / Care Coordination in healthcare industry
Up to $4K
Office hours
Senior Care Centre
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
