COMPANY DESCRIPTION
Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!
Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.
We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.
Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!
RESPONSIBILITIES
- Support the tasks of Admin Associate
- Support Admin Associate with client enquiries
- Work with Admin to manage service collections according to Finance Manual with integrity and follow up on any outstanding payments promptly
- Review and keep outreach materials updated
- Coordinate outreach with internal and external stakeholders
- Coordinate with Volunteers for cleaning services and microjobbers assignments
- Program planning and execution for HCS related programmes
- Participate in innovation and quality improvement projects
- Coordinate and work with third party service providers in care delivery (together with manager and nurse)
- Coordinates Home Care services for potential / existing clients and ensure services are delivered as per agreement / service contract
- Raise referrals for eligible clients via IRMS for services required
- Assess and submit clients' Household Means Testing and/or Financial Assistance applications when required and follow up on renewals before expiry
- Coordinate and manage public relations information or events
- Perform any ad hoc tasks given by supervisors
- Possess Degree/Diploma in Healthcare Management or any fields are welcome
Relevant Experience:
- Experience in Social or Community settings will be an advantage
- Frontline and customer service experience preferred
- Able to work independently with little supervision
- Passion for service excellence and process improvements
- Proficient in Microsoft Office and comfortable with various IT platforms
Competencies:
- People-oriented, good interpersonal and relationship building skills
- Ability to multi-task and work in a fast-paced and dynamic environment
- Proficient in Microsoft Office and comfortable with various IT platforms
- Passion for service excellence and process improvements
- Committed and can-do attitude
- Team Player
*Only shortlisted candidates will be notified.
Please note that your application will be sent to and reviewed by the direct employer - Montfort Care
