Job Scope:
- Attend to visitors and handle all enquiries
- Manage the auto-gate intercom and the public address system
- Attend to all incoming calls, faxes and mails from letterbox
- Maintain a good filing system and records
- Handle the admission, discharge, booking and coordination of transport for the residents
- Arrange for financial counselling
- Ensure that the residents’ records are updated and properly maintained
- Send out invoices and track accounts receivables
- Generate receipts upon receiving payment
- Prepare day end report
- Update residents’ hospitalization and home leave
- Coordinate and email prescriptions to Polyclinics
- Coordinate with family for subsidy application and for the social report
- Renew HHMT and update RAF
- Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application
- Other duties as assigned
Requirements:
- Min. Diploma in Business or equivalent
- At least 1 year experience in healthcare customer service or relevant fields.
Interested candidates please send your updated resume in MS Word Format to:
Subject: Client Relations Executive
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
