Job Description:
- Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
- Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
- Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
- Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
- Respond to and convert incoming inquiries to achieve revenue targets.
- Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
- Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
- Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
- Conduct briefings, meetings, and property tours to drive results and business opportunities.
- Make sales and telemarketing calls to engage prospective clients and solicit business.
- Host potential clients during site inspections and entertainment activities, where appropriate.
- Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
- Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
- Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
- Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
- Assist the Director of Sales and Commercial Director with other delegated duties.
Requirements:
- Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
- At least 3 to 5 years of experience in a similar role.
- Tertiary qualifications, or other collegiate-level degrees, are preferred.
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Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293
