[Order Number: 891973]
Responsibilities
- Main Product is document scanner
- Regional technical support for ASEAN and South Asia Region
- Providing scanner itself and Enterprise Content Management Solutions by utilizing their Scanner and Data Server
- Post-sales support: providing technical support to partner or customer after purchasing our product.Assist Technical team of partner and customer to tackle and resolve technical issue
able to dissemble and assemble scanner according to maintenance manual (training provided)
train and enable service partner to provide post-sales support to end-user
manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork
installation and configuration of hardware and software products
- Pre-sales support: support sales activity as technical expertiseAssists sales team, partner or customer to win and deliver goals
Demonstration of hardware and software product
assist in integration of own product with 3rd party solution
training and enable partner on pre-sales technical capabilities
Requirements
- Candidate must possess at least a Diploma in related field
- Candidate must have at least 3 years of experience as technical support engineer
- Proficiency in Chinese to liaise with Chinese speaking stakeholders
- Able to Oversea Travel when necessary
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771
