Store Manager | Up to $5.5k | 5 Days | Orchard
- Working Days: 5 Day Work Week including weekends
- Working Hours: 10am - 6pm / 10am - 8pm | 11am - 8pm / 12pm - 9pm
- Location: Orchard (ION / Paragon)
- Salary: $4,000-$5,500
Summary:
The Store Manager works closely with the Regional Operations Manager and is responsible for overseeing the overall operations of the store, driving both sales and service performance while implementing innovative and productivity-focused initiatives. This role includes identifying business opportunities and managing operational and service excellence strategies to ensure the store's.
Requirements:
- Diploma or Degree in Business Management, or any related field.
- 3 – 5 years of retail experience.
- Knowledge of retail management and procedures.
- At least 2 years of experience in managing a team.
Jobs Scope:
- Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets.
- Collaborate with management to develop budget and evaluate business financial performance regularly.
- Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
- Monitor merchandising presentation and visual display.
- Develop and ensure follow-through on a service recovery framework for crisis management.
- Ensure business continuity management in retail operations.
- Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Manage all controllable costs with a view to maintaining profitability.
- Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns.
- Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant
