Job Responsibilities
- Process purchase orders
- Maintain price list
- Coordinate with various departments to ensure shipment of customer orders on time
- Ensure planners release WO on time and production completes WO as per WO due date
- Respond to customer’s open order reports promptly
- Update customer due date if necessary
- Preparation of sales and consigned items reports to customers
- Sends invoices and SOAs to customers and follow up with customers for payment
- Be the main contact for customers and attend to their requests
- Chair FA meetings
- Coordinate and ensure RFQ are sent out to customers in a timely manner
- Involve in NPI projects
- Performs checks and balances in the sales system
- Review and sign off ECN/ECO submitted by engineers
- Requote customers whenever necessary
- Handle customer RMA
- Ensures customer consigned items are properly managed and accounted for
- Ensures SO due dates are achieved
- Strategically plans customers stock holding
- Preparation of daily, weekly and monthly reports to Management.
- Find creative ways to help customer resolve issues
- Any other ad-hoc tasks
