About the Client:
Our client is a MNC Company
Responsibilities:
- Monitoring applications and infrastructure alerts.
- Recommending and implementing solutions to mitigate potential production issues.
- Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.
Requirement:
- Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.
- Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.
- Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.
- Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.
- Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.
- Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc
- Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.
Work in shift on-site to provide 24x7 operational support as per assigned roster.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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