- Supervise and coordinate the activities of staff members, including bartenders, waiters, hosts, and security personnel.
- Provide guidance, training, and support to ensure staff members are knowledgeable about products, services, and venue policies.
- Monitor staff performance, provide feedback, and address any issues or concerns.
- Foster a positive and welcoming atmosphere, promoting a high level of customer satisfaction and loyalty.
- Oversee the daily operations of the venue, including opening and closing procedures, cash handling, and inventory management.
- Maintain a safe and secure environment, adhering to all relevant laws, regulations, and venue policies.
- Coordinate with other departments, such as marketing and events, to ensure successful events and promotions.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and think on your feet.
- Strong problem-solving and conflict resolution skills.
- Willing to work late and public holidays
x
