Responsibilities:
This is a global role of managing the Security Operations Center (SOC) in Singapore as part of global SOC operations.
This SOC is responsible for detecting, responding to, and managing security incidents to protect clients. The mission is to safeguard their assets and reputation by delivering Zero Impact and Zero Outage Managed Security Services.
The SOC Manager will be expected to be both a technical and people leader. There is no coordination from the sidelines; the SOC Manager will be actively involved in security investigations and will advise and support incident response efforts for active threats.
- Manage the multi-Tier SOC in Singapore 24x7 within a shift environment.
- Build and develop SOC processes and hire new SOC employees.
- Develop and maintain SOC-related policies, procedures, and processes in close cooperation with global SOC operations to ensure all necessary information and security data is continuously collected, correlated, and analyzed to detect potential external and internal threats to clients.
- Define and review key security performance indicators to ensure proper service delivery and improvements.
- Ensure continuous SOC services improvement, including employees, processes, and technologies.
- Manage all day-to-day activities within the SOC to ensure effective operation of incident detection and response processes.
- Provide leadership, guidance, and technical expertise to deliver professional services to clients.
- Ensure security detection, response, and recovery procedures are up-to-date, maintained, and followed.
- Be accountable for security incident management.
- Ensure proper integration and handover of new security services within the monitoring and detection capability of the SOC.
- Develop and provide reports on a regular basis to meet compliance and audit needs.
Qualifications:
- Demonstrable experience and in-depth knowledge of Information or Cyber Security Operations, Incident Response, and Investigations.
- Minimum 5 years of experience as a SOC Manager or SOC Team Leader.
- Certified Information Systems Security Professional (CISSP), Certified Information System Auditor (CISA); CISM, IISP, or other equivalent security certifications are desirable.
- Strong knowledge of SIEM Systems (IBM QRadar preferred), user and network anomaly analytics, SOAR integration, and MISP Threat Intelligence sharing platform.
- Previous industry experience with multinational companies is beneficial.
- ISO 27000 experience.
- Understanding of global compliance and data privacy regulations.
- Proven ability to work and effectively prioritize in a dynamic work environment.
- High attention to detail and quality.
- Ability to work under pressure and meet deadlines.
- Must be highly reliable, trustworthy, honest, and commitment-oriented.
- Strong external networking capabilities.
- Self-starting and self-confidence are a must.
