Collaborating with the client Business units to co-plan, manage, communicate and execute events to meet the client’s objective and goals
Providing workplace insights and FM knowledge of events management and planning, including but not limited to F&B, tech requirements, vendor support, guest experience
Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees
Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace
- Formulate a monthly calendar of events and implementation plan
- Build and maintain Standard Operating Procedures
- Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
- Providing outstanding customer service and organize memorable events that exceeds client expectations
- Propose ideas to improve event and service quality
- Develop an event planning process that is simple to adopt and implement
- Assist in the coordination of event orders with client, team and vendors
- Develop and manage the vendor network
- Meetings and Conferences: Overseeing internal meetings, conferences, seminars, and workshops for employees and clients.
- Corporate Event: Assisting in corporate events between company and stakeholders.
- Layout and Setup: Plan and setting up of tables, chairs, decor, and any necessary equipment such as audio-visual systems or presentation materials.
- Technology Integration: Setting up and managing audio-visual equipment for presentations, speeches, or entertainment.
- Food and Beverage Service: Coordinating with the delivery, setup, and service of food and beverages during the event,
- Guest Experience: Ensuring guests feel welcomed and comfortable throughout the event, providing necessary information and assistance as needed.
- Internal Coordination: Working closely with departments like HR, facilities management, marketing and the different service lines to coordinate and ensure seamless execution.
- Cleaner Coordination: Coordinate with the cleaner to start the cleaning process promptly. Ensure they have clear instructions on what needs to be done.
- Furniture and Equipment: Arrange for the removal and storage of furniture and equipment used during the event. This includes tables, chairs, AV equipment, etc. Ensure that everything is returned to its original layout and condition.
- Review cleaners’ deployment and duties to optimal use of manpower.
- Regular inspection for conformance to service standards and expectation of cleanliness, waste management, landscape and pest control.
- Investigates complaints regarding housekeeping service and equipment and takes corrective action.
- Monitor the cleaners’ schedule and ensure that they carry out their duties accordingly
