- Manage inbound and outbound collection calls.
- Explain the breakdown of amounts owed to customers.
- Negotiate repayment terms and improve collections efficiency.
- Resolve customer issues and assist walk-in payments.
- Meet monthly cash collection targets.
- Contact customers early about overdue debts.
- Ensure payments are correctly applied to accounts and invoices.
Requirement:
- GCE ‘O’ Level
- 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection in a call centre environment
- Highly independent and organized
- Team player with a positive attitude
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.
We regret that only shortlisted candidates will be notified.
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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