Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
• Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROl.
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value.
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.
• Partner with others at monday.com to ensure successful account management and surface customer inputs
