Total 4 customer service job vacancies in Accounting / Auditing category in singapore islamic hub

Your Career

As we continue to grow as an organization, we are hiring premier Named accounts sales professionals to run and drive sales engagements into Service Providers (Telcos) accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Service Providers (SP) accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

Who we are looking for This is a mid level management role within the Hedge Funds Fund Services Business Unit of the State Street Alternative Investment Solutions Group. The position interacts with all levels of professionals both internally and externally and with senior level executives of State Street.  Therefore, exceptional interpersonal and communication skills are required.  Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple and diverse assignments.  The position is responsible for managing departments experiencing significant growth.   Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.   What you will be responsible for As a Fund Accounting Client Service Manager (Hedge Funds), you will Provide overall direction to team of staff to assure synchronized teamwork that accomplishes yearly and quarterly financial and operations goals and objectives. Responsible for development and execution of overall business plans both internally and in partnership with clients. Manage relationships with clients at appropriate levels to ensure continued confidence in State Street. Manage relationships with key client contacts ensuring expectations are met and client satisfaction with the level of service received. Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed within department. Responsible for the direction and training of subordinate managers and staff.  Address employee concerns and sensitivities. Review and approve NAV files in accordance with established policies and procedures. Provide support for and effectively communicate broad overall company initiatives and goals to staff within span of control. Responsible for developing department budget and staffing projections. Completes staffing proposals for newly awarded business. Monitors and approves department expenses. Assess operational effectiveness and make suggestions to streamline functions. Develop ideas for new products and services to expand business opportunities and better meet client needs.  Participates in new business process including review of proposals, prospect presentations, staffing allocations, etc. Represent the organization internally and externally as a senior level executive of State Street. Meet all requirements for the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals. Allocates and coordinates resources including staff allocation, space and procurement of necessary equipment. Spearhead special projects and serve on committees and task force assignments. Provide leadership in areas outside of the division   What we value These skills will help you succeed in this role Detail-oriented mindset, ability to spot and distinguish minute differences in documents A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated. An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients Ability to work independently, to coach, mentor, and lead initiative A polished, professional outlook and manner   Education & Preferred Qualifications Candidate must have a university degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 7 years of accounting experience, including 2 to 3 years of supervisory and financial reporting experience is required. Experience in the Hedge Funds and Fund of Funds is required. Strong computer skills are required, especially Microsoft Office, particularly MS Excel. eFCSoSe

Who we are looking for: We are seeking to recruit an enthusiastic Hedge Fund Accounting Professional to join our team. The role is responsible for assisting the Officer/AVP in preparing /reviewing all funds within their group, managing a group of A1/A2s, responsible for on the job training and development of their staff members, and acting as the main point of contact for internal teams and external clients and auditors. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment. Why this role is important to us: The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for. What you will be responsible for: As a Fund Accounting Client Service Assistant Manager (Hedge Funds), Senior Associate you will Net Asset Value Operations Coordinating workflow and completing detailed preparation/review of Daily/Weekly/Monthly NAV pack, which includes: Review cash and position reconciliations, validate portfolio pricing Income and expense accrual Partner/shareholder allocation calculations Analysis of fund returns and performance in line with current market trends and projections Other Ad Hoc reports as needed Keeping abreast of new accounting standards and ensuing compliance on all accounts within the team Implementing on the job training initiatives and ensuring consistent coaching and mentoring of staff. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Assisting the process of client migration, new business/clients onboarding. Participate in other special projects or tasks where required. Client Relationship Management Develop and maintain a strong relationship with Investment Managers, brokers, auditors and all other fund participant by tackling queries, delivering NAV related reports, etc. via phone/email. Pro-actively identify/ensure understanding of client's needs and coordinate internally to support the client's requirements. Provide solutions and/or to coordinate support to resolve client issues. What we value: Bachelor Degree or equivalent. Professional accounting or finance qualification and/or Master's degree a plus. 2-4 years working experience in accounting / financial services related environment. Good verbal and written English communication skills are required including report writing skills. Good interpersonal skills and ability to communicate effectively at all levels within the organization Strong organizational and time management skills - ability to prioritise tasks and perform effectively within strict deadlines. Proficient in the use of MS Office tools in particular MS Excel. Confident in dealing with difficult situations and be able to create innovative solutions to problems without a high degree of supervision. Strong client relationship experience preferred About State Street What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process shipping requests
• Track and trace shipments
• Communicate with customers in person and/or through calls, emails, and ticketing systems
• Prioritize workload according to customer requirements
• Generate and provide accurate and internationally-compliant documents to the requestor in a timely manner
• Follow up on issues and respond to customers within the appropriate time frame
• Support the safe and timely delivery of freight as it moves through the supply chain
• Report and escalate delays and incidents through established communications protocols
• Keep managers informed on all challenges and complaints, including escalation as required
• Maintain knowledge of customer policies on all aspects of product movement
• Work towards individual and department Key Performance Indicators (KPIs)
• Assist with investigation and data collection for post mortem due to gap in process or incident
• Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
• Articulate process improvement ideas to managers
• Create documented process for customers when requested - SOP/SWI creation
• Other tasks as required