Total 1,124 customer service manager job vacancies in Accounting / Auditing category in singapore

Responsibilities:

• Technical support: Be the first point of contact for application incidents and requests raised by clients in a prompt and efficient manner.
• Issue Management: Able to perform Incident and Problem management, troubleshoot and triage in support of the SaaS application in respect to the SLA.
• Manage the processes for the daily monitoring of our systems to ensure health checks are done by the team and applications are up and running without disruption.
• Respond to error alerts to investigate if there are issues that would cause disruption of service and initiate the necessary actions to bring in the required parties to help with incident management and service recovery.
• Be involved in any incidents that impact our customers in the region for service restoration and recovery. Lead the engagement to trouble-shoot the issue and drive resumption of services.
• Thoroughly diagnose technical problems and communicate solutions to clients.
• Maintain proper documentation of problem resolution steps across all clients, system guides and FAQ.
• Communicate and conduct user training on new functionalities/features roll-out to clients.
• Demonstrate a strong sense of ownership for clients’ issues, show empathy, and keep the client informed on the status of all open requests.
• Gain a deep understanding of Longbridge Whale products, architecture, and client base.
• Work closely with product, development, and QA to serve as the voice of the client internally and drive resolution of issues.
• Prepare and present incident reports and post-incident reviews.
• Standby support for after office and weekend production releases.

Requirements:

• Proactive problem-solving skills and client-centric mindset.
• Client service excellence, with a focus on being helpful, fast, reliable, responsive, proactive, friendly, dynamic and professional.
• Strong aptitude to troubleshoot and solve problems.
• Highly-collaborative, positive, go-getter attitude.
• Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and bug reports at once, practicing excellent follow-through techniques.
• Strong analytical, critical thinking, and problem-solving abilities.
• Have basic understanding of capital market and financial products, familiar with at least one financial asset class e.g. Equities, Fixed Income, FX, Derivative, Funds or others.
• Technical aptitude and understanding of the fintech industry.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Team - Outsourced Service Provider (OSP)
The Outsourced Service Provider (OSP) Program is a pivotal initiative aimed at leveraging the Salesforce platform to empower OSP Customers in delivering outsourced services at scale. This program's success hinges on strong relationships, technical expertise, and the ability to communicate the transformative potential of Salesforce's platform in an outsourced services model.

The OSP Program will extend Salesforce's ecosystem by enabling OSP Customers to build, deploy, and manage business processes or operational capabilities as a service on the Salesforce platform. These OSP Customers use Salesforce to offer scalable, technology-driven solutions, effectively becoming extensions of their clients' teams.

The Role
The Account Executive - OSP is responsible for a defined territory comprised of current OSP customers, prospective OSP targets, within a focused Industry/Sector, and have responsibility for our ASEAN market. This is a quota-carrying role accountable for consistently achieving year-on-year growth targets through the closure of net-new, incremental growth revenue opportunities.

Key Impacts:

• Work with existing and new OSPs to build and scale OSP-specific solutions with a focus on industry requirements & market penetration
• Drive collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers
• Represent and evangelize OSP within Salesforce as well as with the AD's territory-defined global partners & strategic customers
• Lead with an innovator's attitude and embody the Salesforce culture and values of Trust, Customer Success, Innovation & Equality, and Sustainability
• Achieve an agreed-upon target for annual growth in revenue and bookings
• Initiate, grow and maintain key strategic internal & external relationships

Responsibilities:

• Providing detailed and accurate sales forecasts
• A strong focus on identifying and handling new business opportunities to grow the territory
• Daily execution developing new accounts, expanding existing ones and fostering growth through marketing initiatives internally and externally
• Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment
• Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions
• Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem
• Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments
• Maintains strategic customer relationships, partnering with OSP Customer and End-Client AEs to build and deliver the customer engagement strategy and plan

Requirements:

• Experience selling Salesforce solutions & deep understanding of the Salesforce ecosystem
  Software and/or applications sales experience (ideally in a CRM, ERP and/or B2B software company), selling primarily to the CxO level
• Strategic commercial & enterprise sales experience and revenue achievement selling multiple enterprise software offerings, while building satisfied & loyal customers
• Proven success working within a highly matrixed organization and establishing strong relationships across all functions to achieve results
• Strong operational and analytical skills
• Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers
• Willing and able to travel occasionally 25-50%

Preferred but not essential:

• Salesforce Certifications
• Experience selling cloud based enterprise applications is strongly preferred
• Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
• Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Role:

Key Account Supervisor [After Sales Service]

• Salary: $3000 - 4000
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

The company and its subsidiary are in the Retail industry, looking for a Finance Manager to lead the accounts department and is assisted by 3 accounts executives. Reporting directly to company director.

Responsibilities & Duties:

Handling full set of Accounts and day-to-day Finance functions;

Issuing of invoices to corporate clients;

Close monitoring of Accounts Payable, overdue, balance

Handling of Payroll

Handling of CPF and yearly IR8A;

Preparartion of monthly GST Returns;

Performing day-to-day finance operations such as month-end closing and year-end closing activities;

Prepare regular financial reports (eg. Profit and Loss reports, revenue reports) and recommendations if applicable;

Handling of commission calculation

Other ad-hoc duties as assigned by Director

Knowledge of HR related duties will be very advantageous!

Qualifications and Skills

Possesses minimum Certificate in Accountancy or Finance (Min Diploma)

Microsoft Office Skills

Organised and meticulous working style

Able to work independently

Currently using Autocount accounting software and Info-Tech payroll

Permanent and Full time salary @ $5,000 to $6,000 per month.

Management Reporting and Financial Operations

• Lead and manage Finance team for full spectrum day-to-day financial operations and overall financial and accounting aspect of the assigned business units.
• Responsible for timely month/year end closing, review of monthly schedules.
• Assist in the preparation of monthly, and yearly and/or special reports and/or financial planning analysis as required.
• Assist with the development and refinement of the financial policies, systems and processes.

Annual Group Consolidation

• Lead the group consolidation process for audit purposes, including preparation of consolidated financial statements.
• Ensure compliance with relevant accounting standards and audit requirements.
• Liaise with internal stakeholders, external auditors and manage audit timelines.

Audit and Compliance Review

• Coordinate and lead the annual audit process for the Singapore entities, liaise with external auditors.
• Guide junior team members to complete the audit within the stipulated timeline.
• Assist with the annual review of the Finance and Accounting policies and procedures to evaluate the efficiency of controls, policies and procedures.

Other related duties

• Provide direction, guidance and mentoring to the Finance team, including critically evaluating existing work processes and performance with the aim of rationalization and improving efficiency.
• Any ad-hoc duties and projects as assigned from time to time.

Qualifications

• Degree in Accountancy.
• Good knowledge of external audit, internal controls and corporate governance.
• Good knowledge of Microsoft Excel functions and ERP systems, preferably Dynamics 365 Business Central.
• Good understanding and application knowledge of SFRS, Tax and other regulatory frameworks.
• Mature with good attention to details, able to work independently and meet reporting deadlines.
• A good team player, someone who is hands-on, meticulous and independent.
• Strong communication skills to drive business partnering and must be able to influence business stakeholders.

We provide a challenging career for motivated and driven individuals who have aspirations to be in a public practice and seeking a career development towards Audit Director and Audit Partner. You will be involved in a diversified portfolio including cross-border engagements. We invite highly motivated, dynamic professionals with relevant experience to join our Firm.

At RT, we are looking for people who share a similar vision of Leadership, Commitment & Trustworthiness. If you share these values and are looking to be part of an innovative and boundary-breaking team, apply to join us today.

Job Responsibilities

• Assign with a diversified portfolio of clients providing statutory auditing services and to co-lead/lead the engagements.
• Perform significant risks assessment and audit procedures according to an audit plan.
• Assess audit evidence to derive at conclusions in response to audit objectives.
• Analyse matters arising from audit with Audit Leader/Partner.
• Ensure proper audit documentation and file quality.
• Responsible for audit engagements’ quality, delivery, and budget.
• Provide professional development trainings and manage team performance.
• Maintain client relationships and development a long-term partnerships.
• You can also look forward to other challenges including financial due diligence work and other advisory assignments. There will also be opportunities to work on cross border work as part of RT ASEAN team, the professional network of RT.

Job Requirements

• Degree in Accountancy/Accounting/Finance discipline
• Possessed the designation of Chartered Accountants (Singapore) or equivalent
• Have at least 5 years of relevant experience in the statutory audit capacity
• Have experience in audit engagement of public-listed companies
• Knowledge of International Financial Reporting Standards, Singapore Financial Reporting Standards, relevant statutory rules and good understanding in the regulatory compliance and procedures.
• Have a positive attitude, great communication skills, an analytical mind, problem-solving skills, leadership qualities, ability to work independently as well as an effective team player.
• Able to work in a fast-paced environment to meet tight deadline.

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

Key Duties & Responsibilities

1. Grow accounts, secure bigger budgets, and retain key accounts year-on-year
2. Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives for our client & Kobe
3. Content Planning & Scheduling of campaigns
4. Develop accounts by analysing account potential; initiating, developing, and recommending new applications and strategies
5. Identifies potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with the customer; identifying and evaluating additional needs; analysing opportunities
6. Develop strong and trusted advisor relationships with key accounts, customer stakeholders
7. Manage timeline and ensure delivery for key milestones including presentations and approvals
8. Control the financial health of all campaigns
9. Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
10. Forecast and track key account metrics (e.g. monthly revenue, client NPS score)
11. Collaborate with the sales team to identify and grow opportunities within the territory
12. Collaborate with community operations with campaign execution
13. Research and keep updated on vertical and social media trends for product knowledge as a professional advisor to the client; sharing of knowledge within and across departments
14. Any other responsibilities that the company may assign to you from time to time within reasonable scope

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

Established audit and assurance service firm with local and international clients is seeking suitable candidate to join them.

AUDIT MANAGER

Responsibilities

Work closely with Partner in managing audit client portfolio, audit team, job planning,

financial reporting, technical advisories and resource allocation

Responsible for technical aspects of audit department including monitoring of work processes,

audit methodology, programs, checklist

Supervise and guide audit staff to ensure technical skills and compliance are up to date

Ensure audits are completed on time and reports according to Singapore FRS requirement.

Requirements

Degree in Accounting or business with training in accounting

Minimum 5 years experience in external audit with 2 years at managerial level

Proficient in MS application, spreadsheets, auditing software

Must be committed, possess leadership with strong communication and project management skill

9.00am to 6.00pm, upto 20 days annual leaves, medical, variable bonus

Starting salary upto $7,500/month

Location : Telok Ayer Street

Interested applicants are welcome to submit application in MS word format showing current/expecting salary, detailed auditing experiences and availability to apply.

Email : [email protected]

Karin Leng R1103490

C-CONNECT CONSULTANTS PTE LTD

18 Robinson Road #15-01

Singapore 048547

Tel: 6955 7787 HP: 9843 5711

MOM EA licence no. 18C9211

www.c-connectconsultants.careers

Roles & Responsibilities

We are seeking qualified and self-motivated professionals to join in our assurance practice, serving clients internationally across different industries.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Lead and manage on-site fieldwork to ensure a smooth audit process.

· Review and assess risks, document and evaluate key controls, map out process flows, and identify significant issues.

· Demonstrate expertise in relevant reporting frameworks and related financial reporting matters.

· Participate in providing on-the-job training by sharing experience and knowledge.

· Maintain the highest professional and service standards.

Requirements

· A degree in Accountancy or equivalent professional qualification in Accountancy

· Minimum 6 years of external audit experience

· Good command of the English language

· Team leader and a people developer· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Proactive in problem-solving and client management

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

As an Account Manager, you will be responsible for designing and presenting customised engineering systems to the company’s prospective clients, ensuring deliverables of the system. You will be contributing in these areas:

Client Account Management:

• Understand the process of microtunneling and its supporting scope, such as polymer concrete pipes, automated lubrication, slurry management, gyro navigation and others.

• Understand customers’ project requirements and assist in designing and proposing suitable solutions.

• Support the team by providing technical information to potential clients.

• Support the team in ensuring all deliverables of the system are achieved during and after setup.

Business Development:

• Source new products (e.g. chemicals, new equipment or parts for relevant industries).

• Explore new market opportunities in the region.

• Seek out and propose joint-venture concepts (i.e. working with other businesses or brands) that may be synergistic with our long-term strategic goals.

• Develop business plan and sales strategies to achieve annual sales target in the various segment and expand market share for the region primarily in Singapore, Thailand and Phillipines. Focusing on key project pursuit requiring early engagement, customer development, project qualification and full understanding of end-to-end project pursuit cycle.
• Serve as the primary point of contact for customer, maintaining strong relationships to foster loyalty and retention. Understand customer business objectives and tailor solutions to meet their needs.
• Develop, manage and drive account plans for development of selected accounts in line with local/global initiative, involving and motivating participation from other functions. Identify upsell opportunities and establish direct service maintenance contract with existing HIMA installed based.
• Develop new customers to grow HIMA market share, focusing on core process business and key segments such as O&G upstream, O&G distribution, rail systems and power generation.
• Coordinate sales efforts with regional/global commercial and segment functions on global project pursuit with multi country/region involvement to ensure 100% coverage of project.
• Ownership and to maintain a healthy opportunity pipeline in HIMA CRM tool IFS for lead management, forecasting and project info sharing within HIMA. Focusing on targeted and backup opportunities for short, medium and long term achievements.
• Collaborate with Global Account Management team to align and execute global strategies for the Global Key Accounts in the Region East Asia (REA). Manage and grow the revenue from these key accounts, ensuring high levels of customer satisfaction and long-term partnerships.

Responsibilities:

• Drive growth in Financial & Large Enterprise Vertical business.
• Grow incremental and new sales from greenfield accounts while simultaneously reducing customer turnover.
• Implement strategic sales plan that expands company’s customer base and ensure its strong presence.
• Provide accurate and realistic forecasting and expenses reports.
• Maintain daily/weekly/monthly metrics, develop sales pipeline, successfully manage opportunities to close and ensure quota is met consistently.
• Able to work on tenders/RFQ independently.
• Develop trusted advisor relationships with key stakeholders, executive sponsors and other business buying personas within your account base.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Assist with high severity requests or issue escalations as needed.

Requirements:

• Diploma/Bachelor's Degree/Post Graduate or equivalent.
• Minimum 2 years of related experience, including Network and Cybersecurity solutions.
• Proven track records of sales and account management.
• Experience in development and execution of major accounts, delivering client-focused solutions based on customer needs would be an added advantage.
• Experience in handling high volume sales or bulk tender.
• Strong business acumen and result-oriented.
• Strong presentation, sales, negotiation and influencing skills.
• Excellent written and verbal presentation and communication skills.
• Proven ability to manage multiple projects while paying strict attention to detail.
• Prior experience in ICT Sales or SI environment will be an added advantage.

• Planning and forecasting sales value and volume, annually and monthly
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders
• Close tracking and monitoring of trade spend budget
• Establishing and overseeing total key account budgets (sales target and trade spend budget) align with total company’s commercial objectives
• Collect and share market intelligent that will facilitate future company’s growth
• Managing operation as required by business
• Creating promotional plan align with company’s commercial objectives (marketing and trade marketing campaign), including but not limited to secondary display placement
• Review effectiveness of strategy and ROI of promotional activities
• Working with the internal stake holders on activity planning and pricing strategy
• Follow up on business development opportunities, including but not limited to listing of product assortment to relevant clients
• Analysing client data as part of customer relationship management
• Prepare weekly, monthly and yearly sales report
• Flexible working time and work on weekends is required

Are you a risk taker? Do you enjoy pushing your limits? Do you get fulfilment from closing deals and achieving your targets? Are you looking for a sales role that combines your excellent people skills with your enthusiasm about the latest AV technologies in the market?

We are looking for an exciting and dynamic goal chaser to connect clients and businesses to our solutions. You will be in charge of generating sales, attending events and seminars, liaising with vendors and always ready to apply your expertise in customer interactions.

When you join our team, we will prepare you for success. You will receive training as well as on-going development to prepare you for that career advancement you are looking for. So, come join us!

The Responsibilities

As our Account Manager, you will be expected to drive sales.

· Follow up leads and business opportunity with targeted accounts

· Maintain excellent customer relationships for accounts under your care

· Overseeing account management, negotiation on contracts and agreements toward maximisation of profits

· Identify, build and develop new business prospects

· Provide accurate forecasts and quarterly/annual activity plans to Management

· Preparation of proposals, including pricing

· Drives profitability revenue growth year over year

· Independent pipeline building

· Work closely with Marketing or related Teams on implementation of new sales and marketing campaigns to achieve sales objectives

· Establishing and maintaining of internal/ external relationships with key stakeholders to further the success of specific projects/portfolio

· Monitoring/following up on customer projects delivery with the Project Manager to ensure all stages of the project cycle are completed

· Maintain awareness of emerging technology

Pre-Requisites:

· Preferably at least three years’ experience with IT, AV products.

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

· Proven track record in sales excellence.

· Strong customer service skills.

· Positive attitude and incredible work ethics.

· Team player and can work independently with minimal supervision.

· Can demonstrate a good level of negotiation and communication skills, both internally and with external clients/partners.

· Drive to exceed expectations and targets.

• Developing growth strategies and plans

• Managing and retaining relationships with existing clients

• Increasing client base

• Having an in-depth knowledge of business products and value proposition

• Writing business proposals

• Negotiating with stakeholders

• Identifying and mapping business strengths and customer needs

• Researching business opportunities and viable income streams

• Following industry trends locally and internationally

• Drafting and reviewing contracts

• Reporting on successes and areas needing improvements

The company and its subsidiary are in the Retail industry, looking for a Finance Manager to lead the accounts department and is assisted by 3 accounts executives. Reporting directly to company director.

Responsibilities & Duties:

Handling full set of Accounts and day-to-day Finance functions;

Issuing of invoices to corporate clients;

Close monitoring of Accounts Payable, overdue, balance

Handling of Payroll

Handling of CPF and yearly IR8A;

Preparartion of monthly GST Returns;

Performing day-to-day finance operations such as month-end closing and year-end closing activities;

Prepare regular financial reports (eg. Profit and Loss reports, revenue reports) and recommendations if applicable;

Handling of commission calculation

Other ad-hoc duties as assigned by Director

Knowledge of HR related duties will be very advantageous!

Qualifications and Skills

Possesses minimum Certificate in Accountancy or Finance (Min Diploma)

Microsoft Office Skills

Organised and meticulous working style

Able to work independently

Currently using Autocount accounting software and Info-Tech payroll

Permanent and Full time salary @ $5,000 to $6,000 per month.

Company Description

Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, with support, encouragement, and motivation as the keystones of our collaborative environment.

Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen.

Wavestone Asia is expanding, driven by demand in the Cybersecurity, CTO/CIO Advisory, and Agile Transformation areas. Our commitment to excellence and our people is underscored by recognition we have received in the Great Place to Work® accreditation process.

Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture.

Join us for a rewarding career in management consulting, offering competitive compensation, continuous learning, dynamic environment, and ample opportunities for professional growth. For more information, visit www.wavestone.com and become part of our journey to shape a positive and impactful future.

As part of why innovation!'s merger with Wavestone, our Singapore office is expanding, driven by demand in Digital and Infrastructure Transformation areas. We are looking for an experienced Business Development or Account Manager to join us.

Job Description

As an Account Developer, your primary objective will be to open new accounts with multinational companies in Asia and nurture relationships with our existing clients for Wavestone Asia's key offerings (Cybersecurity, CTO/CIO Advisory, and Agile Transformation). Playing a crucial role at the forefront of our work, you will learn directly from our consultants (and clients) the value we deliver.

The role includes:

• Conduct market intelligence/analysis to identify leads
• Undertake preliminary sales work including cold call, lead qualification, sales meeting, proposal preparation, secure pitch, etc.
• Build strong business relations with existing clients and strategic individual account plan to maximise account potential
• Work with the team to develop & nurture relationships with our existing clients to meet their needs
• Maintain CRM system and prepare sales report

Qualifications

• Up to 4 years of experience in sales/business development, preferably within consulting firms
• Experience working with MNCs (experience in the IT or finance sector is preferred)
• Experience handling accounts in Singapore market is a strong plus
• Excellent command of spoken & written English; an additional language is a plus
• Strong interpersonal & relationship skills with an entrepreneurial mindset
• Self-driven & results-oriented
• Contract negotiation skills
• For this position, you must be eligible to work in Singapore

Additional Information

Our commitment: Wavestone values and Positive Way

• Elevate client satisfaction by impacting high-growth business across the globe. Shape culture, enhance value propositions, and foster business development.
• Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility.
• Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees.
• Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off.

At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks.

If you require flexibility, assistance, or adjustments during our recruitment process due to a disability or impairment, please reach out to us to discuss your needs.

To apply for this position, please send us your CV and cover letter through this link: https://smrtr.io/psTnb

About the Job

Organizations trust us to solve their most critical talent challenges—from scaling teams during rapid growth to navigating complex workforce transitions. As we continue our explosive growth, we’re seeking an exceptional Account Manager to join our team. This role is your opportunity to architect custom staffing solutions, uncover untapped opportunities, and build lasting partnerships with industry leaders across contract staffing, permanent placements, and managed services. If you have the drive to close impactful deals, the vision to align talent with transformative opportunities, you’ll thrive in this dynamic, results-driven environment.

Responsibilities

• Implement strategic account plans to drive growth, mitigate risks, and ensure alignment with clients' operational and financial objectives.
• Develop and deploy customized staffing solutions, addressing client workforce needs through contract staffing, permanent placements, or managed services.
• Lead and finalize contract negotiations, including pricing, terms, and service level agreements, to achieve mutually advantageous outcomes.
• Track and enhance account performance by monitoring key metrics such as client satisfaction, delivery efficiency, and financial performance.
• Coordinate with cross-functional teams (recruitment, operations, finance) to ensure the seamless execution and delivery of staffing solutions.
• Generate and present detailed performance reports, providing actionable insights and forecasts to support strategic decision-making and continuous improvement.

Preferred Qualifications

• Minimum 5 years of experience in account management or business development roles, with a proven track record in strategic account management or business development within IT, Healthcare, or Banking services.
• Strong foundation in workforce dynamics, relationship building, and strategic planning, with demonstrated success in managing and growing key accounts.
• Proven financial acumen for budget management, pricing strategies, and achieving revenue targets.
• Exceptional client-centric approach with a proven ability to understand and anticipate client needs, delivering tailored solutions that drive long-term partnerships and client satisfaction.
• Strong market adaptability with the ability to navigate and thrive in dynamic industries, staying ahead of market trends and leveraging insights to identify new business opportunities.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1984457

Roles & Responsibilities

We are seeking qualified and self-motivated professionals to join in our assurance practice, serving clients internationally across different industries.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Lead and manage on-site fieldwork to ensure a smooth audit process.

· Review and assess risks, document and evaluate key controls, map out process flows, and identify significant issues.

· Demonstrate expertise in relevant reporting frameworks and related financial reporting matters.

· Participate in providing on-the-job training by sharing experience and knowledge.

· Maintain the highest professional and service standards.

Requirements

· A degree in Accountancy or equivalent professional qualification in Accountancy

· Minimum 6 years of external audit experience

· Good command of the English language

· Team leader and a people developer· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Proactive in problem-solving and client management

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

This is an exciting role for individual who are passionate about meeting people from different walks of life and has keen interest in selling our technology. If you have the aspiration to learn, we would be happy to have you onboard our team!

Responsibilities:

• Develop Business opportunities , pipelines leading to sales closure and to achieve monthly sales targets set.

• Identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.

• Meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.

• To provide value propositions, prepare quotations thus leading to the conclusion of sales.

• Continuous engagement of existing customers.

Requirements:

• Minimum Diploma or Degree in any discipline.

• Passionate in engaging customers and provide excellent sales and service.

• Good communication and presentation skills.

• Comfortable and committed for an up to 70% outdoor role.