Total 2 operations engineer job vacancies in Accounting / Auditing category in ang mo kio north east

Company background:

• One of Singapore's leading provider and distributor of indirect industrial supplies (e.g. electrical components, general hardwares etc.)

Location: Office Site - Eunos, Customer Site - Tuas

Working Hours: 5 Days Work Week, Mon to Fri (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 6,300 (commensurate through experience)
• Transport Allowance S$ 800
• AWS
• Variable Bonus

Job Responsibilities:

As an Key Account Manager, you will be providing customers with solutions tailored to their requirements using your experience and technical knowledge to respond to enquiries and request for quotations.

The opportunity involves a mix of managing the current businesses and generate new clients. Involve mainly in the communication skills, relationship building skills, entrepreneurship, influencing and analytical abilities shaping the growth of all existing and new

businesses.

• Actively be the key figure for driving revenue and margin growth within accounts, meeting and exceeding all business measures such as EBIT and working capital.
• Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.
• Accountable for the smooth daily operations and updated selling prices.
• Drives margin improvement projects and commercial outcomes for existing customer raccounts.
• Monitor programmes, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
• Partner with the internal teams to ensure world class customer service is achieved.
• Ensure compliance with company's sales policies and procedures.
• Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.

Requirements:

• Preferably possess at least a Bachelor’s Degree in Business Administration, Supply Chain Management or related discipline
• Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers
• Ability to think strategically and communicate effectively with all levels of management
• Ability to manage ambiguity and apply problem-solving skills
• Ability to influence across teams, creating ef fective internal business partnerships
• Ability to effectively manage multiple projects and work effectively under deadlines
• Understanding of f inancial concepts such as EBIT and working capital will be an added advantage

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Job Overview:

The OKAM has a clear focus on performance management and improvement of operational efficiency while ensuring that service level agreements are fulfilled.

The OKAM is responsible for customer retention and for contributing to Key Account growth.

The OKAM will expand on customer relationships through shipment data analysis, continuous improvement and optimized service offerings proactively addressing concerns.

Responsiblities:

1. Sustain awarded business and support related growth
2. Drive operational efficiency and performance
3. Prepare operational data and present performance results
4. Develop and control KPIs and improve data quality by proactive collaboration with Cluster Operations
5. Escalate and follow through on operational, data quality and KPI issues by conducting root cause analysis and defining corrective actions
6. Serve as single point of contact for all operational issues and escalations, with a responsibility of updating relevant stakeholders
7. Drive customer satisfaction by implementing value added solutions and continuous improvement projects
8. Implement new lanes of existing key accounts to ensure customer service level agreements are met
9. Maintain customer SOP and ensure communication and training is provided
10. Ensure that the customer set up in Schenker systems is in place including relevant interfaces and reporting solutions.

Qualifications:

1. Has 5 years’ experience with a multi-modal (air & ocean) international logistics company in an operations or client management role is preferred.
2. Advanced knowledge of Microsoft® Office Software required
3. Knowledge of DB Schenker TMS (TANGO) is preferred
4. Project and Change Management

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!