Open and sort all incoming correspondence for attention of GM, source information as necessary to enable a prompt and accurate response.Screen telepho..
Open and sort all incoming correspondence for attention of GM, source information as necessary to enable a prompt and accurate response.
Screen telephone calls in a pleasant and courteous manner providing information, taking messages or directing calls directly through to GM as appropriate
Coordinate the activities of the GM through efficient diary management.
Maintain a logical and up-to-date filing system and archive directory.
Facilitate the smooth running of the department through adequate supply of materials and equipment.
Organise travel itineraries for the GM and other Management staff, following Hotel procedures.
Organise travel and itineraries for the Hotel Management, business associates and visiting guests, following Hotel procedures.
Submit expense claim forms for GM, following Hotel procedures.
Ensure that all invoices passed through to GM for signing are backed up with the correct documentation.
Ensure that all administration and travel invoices for signing are backed up with the correct documentation
Handle petty cash for the GM
Attend, for the purpose of taking minutes, and/or organise meetings as required by the GM
Fully brief the GM on external meetings, researching details and providing support documentation/presentation material as appropriate.
Maximise on the effectiveness of internal/routine meetings by briefing the AGM prior to meetings in relation to key agenda points.
Coordinate the hotel capital expenditure documentation for the GM.
Collate Weekly / Monthly operating reports
Assist the GM with adhoc project management as requested by the GM
Investigate / alert the GM to concerns in reports as appropriate.
Compile statistical reports as requested by the GM
Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
Any other reasonable request within your range of competence as required by your Manager.
