Total 3 critical care provider job vacancies in Administrative / Clerical category in Singapore

Job Description:

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Requirements:

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Some day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Working Location:

• West or Northeast

Duties & Responsibilities:

• Administration of onboarding of clients to service.
• Scheduling of staff to clients based on needs and requests.
• Handling client inquiries about the service.
• Invoicing, tracking and ensuring prompt payment of service.
• Assist in handling client complaints.
• Home Care attendance, invoice, subsidy tracking (Household Means-Testing, Senior Mobility Fund, Medifund, etc.)
• Ensure efficient documentation and systematic filing of client information.
• Will report to the Home Care Manager.
• Work closely with Nursing Manager to ensure that the right care staff is assigned to the right client.
• Any other assigned adhoc tasks assigned by management team.

Requirements:

• Minimum GCE ‘O’ level.
• 5-Days work week. (Alternate Saturdays work.)
• Possess a pleasant personality and ability to provide high standard of customer service.
• Relevant experience in customer service will be advantageous.
• Ability to multitask and strong problem-solving skills.
• Possess a can-do attitude, meticulous with an eye for details, good interpersonal skills, independent and committed team player.
• Proficient in MS Office.

Benefits:

• Attractive base salary and incentives.
• Great opportunity for career development in a growing market.
• Coaching and training provided by a highly experienced team.
• Opportunity for growth in an expanding organisation.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Job Description:

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Requirements:

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Some day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Working Location:

• West or Northeast