Total 2 operations advisor job vacancies in Administrative / Clerical category in Singapore

Responsibilities:

• Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.
• Collaborate widely with internal stakeholders and ensure that the payment related queries are timely addressed, and issues timely resolved.
• Perform daily reconciliation of inward and outward telegraphic transfer.
• Ensure timely escalation of system issues and work with tech counterparts to resolve those issues.

Requirement:

• Diploma or bachelor’s degree in Banking, Finance or in any related majors.
• At least 6 months to 1 year of experience in Operations, AML or Sanctions Screening role.
• Good to have experience in payments.
• Excellent analytical skills, with keen eye for details.
• Good knowledge of intermediate level Excel functions (V-lookup, Pivot table etc).
• Able to work well in a team.
• Shift timings: 7am to 5pm / 12.45pm to 9.30pm

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Administration

• Conduct validation and appointment exercises in accordance with the business rules.
• Maintain register of advisers with 3rd party license.
• Administer coding, cessation, and assignment of policies for all channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad hoc assignments.
• Ensure that reports are delivered in a timely and accurate manner.
• Review and streamline workflow, where applicable.
• Review and update of Standard Operating Procedures (SOPs).
• Assist and handle enquiries.

Debt Recovery

• Execute debt recovery processes promptly & follow through with debt process in accordance with the SOP.
• Prepare the monthly debt recovery update report for the management team.
• Manage instalment payment requests from departed advisers.

Other Administrative Matters

• Monthly check on new business submission for suspended advisers.
• Monthly Reactivation Exercise.
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement.

Projects

• Participate in projects & UAT, as required.

Job Qualifications

• Diploma or Degree in any field with 2 – 3 years’ relevant experience.
• Proficient in Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience, is a plus.
• Great interpersonal skills and enjoy working in a team.
• Excellent communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Able to manage multiple priorities effectively in a fast-paced environment.
• Able to work effectively under pressure with tight timeline.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy