Programme Admin & Ops Co-Ordinator, Youth Support (Special Needs) (Contract)
7 months ago
YMCA of Singapore
JOB SUMMARY
You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths..
YMCA of Singapore
JOB SUMMARY
- You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.
RESPONSIBILITIES
- Main point of contact for following up on enquiries and referrals from various channels.
- Conduct outreach by reaching out to potential partners / channels.
- Conduct bi-monthly check-ins with clients (active and passive) to check on progress / status.
- Manage members’ case files.
- Responsible for good housekeeping of club information and documents.
- Assist and support administrative requirements.
- Work closely with team to identify and support gaps.
- Support in facilitating, coordinating and executing programmes
- Support in the day-to-day functions and operations of the club.
- Support in volunteer management for the club’s programmes.
- Support in collecting and analysing data.
JOB REQUIREMENTS
- Minimum Diploma in any discipline.
- 1 - 2 years of experience in administration or customer service.
- At least 1 – 2 years of relevant experience in social service sector.
- Experience in working or interacting with persons with special needs is a bonus.
- Passionate in serving the community and helping youths with special needs.
- IT savvy; able to work on the cloud and familiar with MS Office suite.
- A strong team-player with good interpersonal skills.
- Works effectively as part of a team, recognizes areas where support is required and offers assistance.
- Willing and able to carry out set-ups for programmes and moving of logistics.
- Attention to detail, able to multi-task, work independently, take initiative and ownership of projects / tasks assigned.
- Experience in conducting programmes / teaching is a bonus.
- Experience / knowledge in data collection and analysis.
- Willing to work on Saturday
Official account of Jobstore.