Total 1,002 customer experience manager job vacancies in Administrative / Clerical category in Singapore

KPMG’s Global Mobility Services professionals advise on global mobility concerns, employment tax and remuneration reporting issues that multinational companies face when employing expatriate employees. Our Global Mobility services include providing tax planning advice to high net-worth individuals. KPMG provides comprehensive training to develop our professionals’ career.

Our Awards & Accolades:

• Regional Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Disputes Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022

Your responsibilities include:

Mobility Consulting:

• Provide mobility consulting services to assignees and their families
• Prepare cost projection, and assignment letters and explain the relocation benefits to assignees
• Coordinate with relocation vendors on immigration and relocation logistics
• Act as the main point of contact for the assignees’ move from home to host country
• Track and monitor the progress of relocation activities
• Assist with bi-annual reviews of assignment allowances
• Assist to prepare monthly payroll instructions for assignees

Regional coordination

• Coordinate with KPMG offices on assignee tax matters
• For national insurance /pension funds, work with different KPMG entities to contact with client entities in different location

Our ideal candidate:

• At least 5 years related experience with a University degree in any discipline.
• Knowledge in global mobility, expatriate tax, or expatriate payroll will be an added advantage
• Possess the ability to work independently, multitask and perform in a fast pace environment.
• Strong organization skills with an eye for detail.
• Strong interpersonal and communication skills to work with colleagues from various levels.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Occupation

Administration Clerk

Job Description & Requirements

* Answering phone calls & administration work

General admin duties

Other adhoc duties assigned by Management

Job Requirements :

* Minimum a GCE ‘N’ or GCE ‘O’ Level, LCCI book-keeping

* 1-2 years admin related working experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description & Requirements

1. Roles & Responsibilities

Advance Recycling Enterprise Pte Ltd is the leading organization in the environment sector and the market leader of plastic recycling in Singapore, managing by young entrepreneurs, as one of the safest and best companies to work forWe believe on work/life balance
We believe you work/learn, you will move up fast

2. Good to have

Data entry/shipping doc/Adminstration Role

Assist/coordinate in operation
Purchaser/Basic Accounts
Basic QA checker

3. Why you should apply

Lots of Learning Opportunites
Self Growth
Transport incentives provided

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

We are seeking a highly motivated and independent professional to manage the administrative aspect of our Engineering Business -

• Manage information in spreadsheets and reports
• Keep records and reports up to date
• Handle administrative issues in their area of expertise
• Carry out clerical duties, including answering phones to address customer queries and prepare documents such as drafting of quotations, invoices etc.

Basic Microsoft office skills in Word and Excel are necessary.

Work Location: Labrador Park

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $3,450 per month

Contract Duration: 11 Months Contract

Job Scope:

• Provide frontline support to onboard and guide stakeholders in IMDA Open Innovation Platform (OIP)processes and coordinate any related virtual or physical meetings with the stakeholders.
• Provide administrative support to users and content management for OIP website for publication of quarterly challenges.
• Provide support and coordinating administrative matters for OIP related consultancy sessions, pitch events, evaluation and award of Challenge Solvers.
• Collect and analyse feedback from OIP stakeholders on the servicers provided by the OIP Team and improve the operations for better service delivery.
• Provide weekly updates, stats and trend summary on new users, proposal submissions, and progress of the key deliverables/outcomes on the OIP’s performance.
• Support the generic reach-out activities to enablers and tapping on network resources to increase number of submissions during Call launches.
• Maintain and update OIP users database and mailing list subscribers etc.
• Additional support on the new OIP website product development process and operations such as user testing, Live Verification etc.
• Manage OIP email inbox and be the first responder for any enquiry from OIP users or the general public.
• Perform any administrative or miscellaneous assignments as advised.

Requirements:

• Strong interpersonal, communication and writing skills.
• Be passionate in open innovation, start-up ecosystem and digital technologies.
• Self-motivated and a team player who can also work independently to deliver results.
• Highly organized with ability to multi-task.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities

• Support Deputy General Manager with administrative tasks.
• Handle procurement and office supply management.
• Ensure accurate documentation and record-keeping.
• Administer tender processes.
• Manage staff onboarding and offboarding.
• Prepare and manage summons and arrears.
• Oversee team to ensure excellent customer service for walk-in residents.
• Manage inbound calls and feedback.
• Prepare and submit monthly reports.

Job Requirement

• Candidate should possess a Bachelor’s degree in Business Studies or related field
• Minimum of 5 years of administrative experience with strong customer service skills.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Corporate Support (80% before launching of new ERP system, not required after launching of new

ERP system)

• Create purchase orders, invoices, packing lists and purchases.
• Verify shipment detail upon receipt and before delivery.
• Coordinate, monitor and follow-up with internal department/forwarders/carrier on
• document issuance, incoming / outgoing shipment and payment arrangement.
• Complete documenting for new customer/vendor registration
• Monitor and follow up on account receivables/payable and inbound/outbound deliveries.
• Monitor and report on inventory levels. Stock take.
• Control correspondence, design filing systems.
• Sourcing & Purchasing & Maintaining of Office Supplies
• Any other administrative duties as required.

Accounts Executive (20% before launching of new ERP system, 100% after launching of new ERP

system)

• Handle accounts receivable and payable
• Record business expenses
• Submit expense claims on behalf of CEO and COO
• Maintain accurate and up-to-date financial records
• Assist with month-end and year-end closing processes
• Assist in yearly audit and liaise with respective debts on audit requests
• Cover other finance duties as required

Requirements:

• Minimum 1 year of working experience in accounting or finance
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Title: Operation Manager

Location: Lentor
Working Day: 5 day work week
Working Hours: 9am-6pm
Salary: $4,000-$5,500 (Depends on Experience)

Job Scope:

• Ensuring the business operates within the company's mission statement
• Design and build our operations infrastructure
• Design and implement operations workflow processes and improvements
• Ensure order processing and execution is done seamlessly
• Ensure effective planning and execution of operations
• Analyze statistics
• Provide development and improvement in the short term and long term operations performed
• Cost and defects tracking
• Involvement in day-to-day operations
• Manage a team of operational staff from dispatch to warehouse

Requirement:

• 5-10 years’ experience in operation management in F&B/Retail/E-commerce/FMCG environment

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Employer: Grace Orchard School

As the Administration Manager (AM), you will assist the school management in the general administration of the school. You will lead and supervise a small team of executive and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead the front office team through promoting a culture of service excellence and growth.
• Lead and manage the front office team to ensure sound and efficient administrative processes with good corporate governance.
• Ensure the school admin operations, processes and execution comply with the prevailing legislative requirements, policies and guidelines.
• Manage the school’s general office administration and day-to-day operations, and ensure business continuity during sudden or gradual disruptions.
• Manage the procurement of goods and services for school administrative use, including the office equipment and telecommunication services.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Plan and allocate resources to ensure optimisation and good stewardship.
• Harness the knowledge and use of IT to increase productivity and enhance the school administrative processes.

Requirements

• A motivated individual who is committed to continuous improvement and work excellence.
• Strong communication skills, with the ability to lead and work well in teams.
• Good organisational skills with the ability to multitask in a dynamic and fast-paced environment.
• Experience in general administration would be an advantage, preferably in a managerial role.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

*** SINGAPOREAN ONLY ***

• Basic $1800-$2400 (depends on experience)
• AWS + Bonus + Yearly increment
• Mon-Fri 9am-5.30pm, Alternate Sat 9am-1pm
• Location : Jurong East
• **Logistics MNC**

Responsibilities:

• Provide customer service support via phone and email
• Monitor incoming and outgoing shipment
• Prepare import and export shipments documentation
• Perform any other duties as and when assigned

Requirements:

• At least O Level and above
• At least 1 year Customer Service experience in related field
• Proficient in MS office
• Able to commit OT when required

For consideration, kindly submit your CV by clicking “APPLY” or email to [email protected]

**Only shortlisted candidate would be notified**

-Engage with guests at all touch points, ensuring satisfaction and creating opportunities fas well as proactively identifying and bring forth action any areas for service recovery.

-Ensure that all guest requests are efficiently delegated to Housekeeping, Front Office, Concierge, Food & Beverage and other relevant hotel departments, and that follow up is completed to ensure guest satisfaction.

-Ensure that all requests are taken care effectively to a level that meets and exceeds guest’s expectations.

-Facilitate and drive continuous excellence through regular management review of key goals and strategies for hotel, departmental functions and key processes.

-Facilitate timely corrective action planning and implementation to support the continuous improvement in the area of guest experience.

-Conduct Guest Experience Management overview induction for newly hired department heads and supervisors.

-Provide weekly and monthly updates on guest experience and satisfaction scores and identify areas of improvement.

-Be an expert of product and service standards, and ensure that the process of standards and audit as well as reporting tools are well communicated to the operational teams.

-Monitor and analyze guest feedbacks (complaints/congratulations/inquiry) from Social Media, Emails, Call Centre, etc. and facilitate action plans necessary for improvements.

-Effectively manage hotel’s online reputation and ensure that guest feedback is responded to and followed up accordingly.

-Review hotel operations and key touch points from a guest’s perspective on a regular basis, ensuring that the guest experience is at the heart of all implemented services and procedures.

-Develop and assist with training activities focused on guest experience and satisfaction.

-Liaise regularly with Key Department Heads to coordinate the welcome/farewell of guests to/from the hotel, including VIP, return and long stay guests.

-Coordination of VIP amenities (accordingly to VIP type).

-Liaise regularly with Engineering, Front Office and housekeeping to ensure that engineering requests are logged, tracked and completed quickly to focus on guest needs as a priority.

-Be alert to meet with all VIPs upon arrival and to escort them to reception when required.

-Carry out pre arrival telephone calls to VIP guests and to gather information to assist in delivery of excellent guest service.

-Carry out courtesy calls to VIP guests and to contact them personally after arrival and during stay to ensure that he/she is completely satisfied as we acknowledge and show appreciation for the guest’s loyalty.

-Coordinate guest history updates from the other departments, to note both successful experiences and recommendations.

-Work together with all departments to achieve a reputation as a market leader in individualized customer-focused service.

-Build and maintain strong and productive relationships with local tour operators, restaurants and service providers to ensure that products offered to guests are of the highest quality and reputation.

-Maintain control of Club guest and hotel accounts, ensuring that all charges are accurate and posted on a timely basis.

-Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

-Ensure that Club Millesime, pool and gym operations are smooth and efficient in all aspects, including cost and stock management, staffing levels and service standards, in coordination with the F&B Manager and Executive Chef.

-Adhere to Emergency Communication procedures and ensures that enquiries from the media are only responded to by the nominated spokesperson.

-Any other duties assigned by your manager.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;

Work and Interview Location: Changi South (Expo MRT)

Working Hours: Mon to Fri, 8.30am to 6.15pm

Company transport provided from Ang Mo Kio, Bedok, Punggol, Sengkang, Tampines, Yishun, Woodlands (excluded on interview day)

Responsibilities:

• To ensure that customer’s inbound and outbound shipments are coordinated / transacted as per procedures / work instructions.
• To ensure the timely and accurate administration / transaction of inbound and outbound shipments and as per internal / external KPI requirements.
• To work closely with operations team in area of inbound, outbound and inventory related tasks.
• To coordinate with forwarder / transporter in the arrangement of inbound and outbound shipments.
• To ensure that working documents are progressed and archived with proper recording / filing system.
• To perform cycle count administration and general administration support to the operations team.
• To compile and submit routine operations data as per instructed.

Requirements

• No experience may apply
• Familiar with MS Office
• Forklift license is an advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Work and Interview Location: Changi South (Expo MRT)

Working Hours: Mon to Fri, 8.30am to 6.15pm

Company transport provided from Ang Mo Kio, Bedok, Punggol, Sengkang, Tampines, Yishun, Woodlands (excluded on interview day)

Responsibilities:

• To ensure that customer’s inbound and outbound shipments are coordinated / transacted as per procedures / work instructions.
• To ensure the timely and accurate administration / transaction of inbound and outbound shipments and as per internal / external KPI requirements.
• To work closely with operations team in area of inbound, outbound and inventory related tasks.
• To coordinate with forwarder / transporter in the arrangement of inbound and outbound shipments.
• To ensure that working documents are progressed and archived with proper recording / filing system.
• To perform cycle count administration and general administration support to the operations team.
• To compile and submit routine operations data as per instructed.

Requirements

• No experience may apply
• Familiar with MS Office
• Forklift license is an advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner
• Coordinating customer’s order request
• Excellent written and oral communications skills, preferably candidate can speak and understand English, Mandarin, and local dialects to liaise with non-English speaking customer’s requests.
• Should also possess good people skills and a team player
• Possess good decision-making, problem solving and communication skills
• Capacity to manage emotions and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Patience and willing to go the extra mile to satisfy customers satisfactory
• Daily update of orders into excel
• Any ad-hoc duties as assigned by your Superior

Job Requirement:

• Patience & Meticulous
• Time Management
• Excellent in communication & Interpersonal skills
• Able to work both independently & as a team
• May need to pick up calls and attend to customer's queries during weekends and after working hours
• Immediate Starter

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

OVERVIEW & IMPACT:

Samsung Electronics Device Solution is a global leader in Semiconductor technology. The selected incumbent will be part of the Human Resources and General Administration team in Singapore and will be responsible for the Office Administrative and Facilities Management Support

JOB RESPONSIBILITIES:

• Create Purchase requisition, Purchase Order, Goods Received Note and adhoc billing
• Vendor invoice management, Internal approval administration( Example L&D registration, system pre-approvals etc)
• On-boarding and off-boarding matters such as getting the work space ready
• Office and Facilities Management
• Travel arrangement and Management
• General admin duties & Company Events Support

QUALIFICATIONS & REQUIRED SKILLS:

• At least 5 years of General administration experience
• Proficient with MS and Powerpoint Excel
• Good Team player
• Detail oriented with good organizational skills
• Ability to multi-task and adapt to changing priorities
• Ability to work independently with minimum supervision

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Admin Manager (AM) is to be responsible for the strategic management of funds and resources to achieve school's objectives as well as day-to-day operations, financial administration, general office administration and inventories/supplies.

As part of the management team, the AM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of the school's administration system by harnessing technology to improve productivity and efficiency.

The AM is also required to supervise and manage a team of executive and clerical officers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our student towards becoming independent adults and community contributors.

• Prepare and manage the school's budgeting process and financial operations, for example, budget exercises, tracking of expenditure, assets and inventory tracking etc in accordance to Organisation's guidelines.
• Manage the administration of overall procurement processes in the school to ensure compliance with Organisation's guidelines.
• Exercise efficient financial control to ensure all expenditure and collection of payments/funds are duly processed
• Supervise Petty Cash and Debit Card accounting
• Oversee all accounts payable and receivable within school structure
• Oversee all business invoicing processes
• Manage all cash funds, eg collection of monies
• Work closely with Organisation's Finance Department
• Manage Netsuite matters, eg for billing
• Manage processes for procurement of items and services, via TenderBoard
• Manage post-programme/service review of vendors
• Oversee admin team to ensure sound and efficient processes, in accordance to licensing requirements and high standards of corporate governance.
• Manage general office workflow.
• Assist to drive implementation and use of IT infrastructure to increase productivity including integrating Information and Communications Technology (ICT) into administrative processes, and leveraging ICT to improve efficiency in work processes.
• Ensure data and files are properly maintained/updated and safely accessible for staff on shared platforms
• Ensure data and information required for submissions to MOE, MSF/SG Enable, NCSS and MINDS HQ are on time.
• Perform the role of Fixed Assets Manager
• Conduct asset-checking exercise and monitor department asset management
• Manage condemnation of stores and equipment
• Oversee and ensure adequate admin supplies (eg stationery, office materials) for the school.
• Ensure proper inventory management procedures.
• Oversee the management of student enrolment, including maintaining of updated student lists and reporting of student movements.
• Oversee the management of student information, including particulars, commuter status and medical records.
• Oversee the administration of student assistance schemes, eg SPED Financial Assistance Scheme, Discretionary Financial Assistance, Enabling Transport Subsidy, Straits Times School Pocket Money Fund.
• Manage textbook list' and uniform matters
• Oversee the management of student admin processes, eg health/dental checks, NRIC registration, ez-link/travel cards, DDR cards
• Provide admin support for canteen
• Supervise and manage Admin Executive and Clerical Officers, or any other admin staff as assigned.
• Provide performance guidance, coaching, support and mentorship for Admin Executive and Clerical Officers, and any other supervisees as assigned.
• Prepare and review reports.
• Work collaboratively with other segments of staff to achieve administrative efficiency in the school, including the conduct of staff briefings, induction and guiding staff on admin processes.
• Manage staff data and information
• Manage the administrative aspects of staff incidents and insurance claims.
• Oversee the administration of engagement of Relief Teachers, instructors.
• Conduct induction for new staff and relevant staff briefings on finance and admin matters.
• Any other duties assigned by Reporting Officer.

• Degree in any relevant discipline
• At least 3 years of relevant management/finance/procurement/operational/leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage