Total 2 health consultant job vacancies in Administrative / Clerical category in d23 hillview dairy farm bukit panjang choa chu kang

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week.

About The Opportunity

As a Clinical Admin, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.

What You'll be Doing

Claims and Billing Management

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.

Medical Records Office

• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.

Communication and Correspondence

• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.

Operational Support

• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

What We Are Looking for

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using medical software and office applications.
• Knowledge of medical terminology and billing practices.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

• Must need to work on weekends and public holidays
• Must have Proficiency to speak English, tamil, Hindi and Malay
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.