Desktop Engineer/IT Admin #IAC
3 months ago
Provide excellent customer service
Provide IT technical onsite support for end user services problem which includes identification, diagnosis, re..
- Provide excellent customer service
- Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
- Support on desktops, notebooks, printers, scanners, hardware components.
- Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
- Installation of Apple IPad software’s and deployment.
- Generate reports and submission of daily/weekly updates.
- Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
- Printer Maintenance.
- Take on and resolve complex calls or tasks the other engineers could not resolve.
- Responsible for learning and working independently.
- Responsible for providing excellent support and timely service.
- To have reliable BAU support for 24/7
- To deliver best service and with high client retention.
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
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