Total 12 sales coordinator job vacancies in Administrative / Clerical category in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

Job Responsibilites

• The Sales Coordinator performs his/ her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Cluster Director of Sales & Marketing.
• Ensure smooth running operation of the Division’s administrative functions.
• Co-operate with all departments for smooth running operation.

Administration

• Assists the Director of Sales & Marketing in organizing the filing system of the Division.
• Ensures that the stock of stationery items is accounted for and well maintained.
• Organises the recording system for all in-coming and out going correspondences.
• Handles all typing work required.
• Assists in the dispatch and collection of correspondence in hotel.
• Takes minutes of meetings.
• Ensures the cleanliness of the office.
• Handles all incoming telephone calls and take messages and follow up.
• Prepares & check all incoming communication message such as facsimile and email messages.
• Assists in the packing of materials when required, eg. Hotel brochures, sales kits etc.
• Issuing on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re-entered, if cancelled such space can be released.
• Updates production reports of Corporate & Travel Agents monthly, quarterly and yearly.
• Assists the Director of Sales & Marketing in issuing Travel Agents Contract Rates, questionnaire as requested.
• Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and follow-up action is initiated by Sales persons.
• Closely co-ordinate with Accor Hub to submit all require correspondent.

Technicial Reponsibilities

• Be familiar with the operation and application of the hotel’s computer/data processing system and make sure client’s database is updated.
• To keep all activities as a record such as Incentive Program, Party or sales blitz.

Commercial Responsibilies

• Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
• Sets, in conjunction with the Director of Sales & Marketing, currents rates as charged by the hotel.
• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).
• Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.
• Be updated with hotel promotion, information related.

Sales Responsibilities

• To pay visits to potential accounts in view of entering contracts with them, especially commercial accounts.
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• Receives in the hotel any important guests whom he has approached.
• Negotiates prices with the clients and certified by Director of Sales & Marketing.
• To issue and confirm proposals in writing as a record.

Relations

• - At all times to promote a positive image of the hotel in all forms of contact.
• - To develop & foster close and positive rapport with the public, guests, clients and members of the date.
• - Responsible to the Director of Sales & Marketing.

Replacement and temporary mission

• The Sales Coordinator may be called upon the undertake to assist another Director of Sales & Marketing in the opening or general sales effort of any other of the chain’s hotels.
• To be ready and responsible to perform any other duties as designated or required by Management from time to time.

Only Shortlisted Candidates Will Be Contacted.

Job Description

• To assist Programme Manager on programmes

• To manage App; Monthly creations and regular updating of events and programmes feedback on any relevant technicalities for future enhancements

• To prepare reports and invoices for related events

• To provide monthly reports on breakdown of requirements to respective Programme Manager

• To gather Feedbacks from Facilitators, Instructors and Participants to understand each sites needs/requirements

Job Requirements

• Minimum Diploma Holder

• Preferably at least 1 year of working experience. However, candidates with no experience are welcome to apply

• Out-Spoken, Meticulous, Proactive, Independent, Team Player

• Well versed with Microsoft Office

• Candidates who can start immediately or within short notice will have an advantage

• Require to attend to work phone during the weekend as well, when necessary.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Function

Provide Operations and Admin support to the Property Management Team

Job Duties

• Assist day to day operations and tenant relations through the coordination of tenants requests and administration of maintenance services.
• Verify service providers’ attendance record including cleaning & security service. Impose liquidated damage on poor performance/absenteeism against service provider when necessary.
• Check to ensure work completion to satisfactory, correct payment sum & close tax invoice (together with service report, quotes, PO/POC) in IPS procurement system. Thereafter, circulate it to Property staff, HOD for verification, amendment, endorsement & submit to Finance.
• Monitor MOS job sheets daily. Inform property staff of any job sheets that are not closed. Raise billings to customers on chargeable ad-hoc work. Ensure all records are kept in place for audit check.
• Monitor contract periods of vendors. Assist in inviting quotations for contracts renewal and for ad-hoc works/repairs.
• Answer and route phone calls from tenants and contractors/vendors to the appropriate contact within the Property Management and/or despatch personnel based on immediate needs.
• Provide timely and accurate response to all queries and correspondences from internal and external entities to ensure smooth operations.
• Oversee the car park and access card system as administrator. Provide admin support to season parking payments, aircon extension, maintenance fees and access card, etc
• Verify, program & grant card access to user which is one of the key security management control in the property (if required).
• Check on monthly utility billing to tenants to ensure correct usage & revenue are received promptly.
• Provide admin support in office stationery, pantry supplies, prepare staff attendance and claims.
• Perform any other duties assigned.

FSM Coordinator Roles and Responsibilities:

1. ERT Management:Ensure fire safety requirements are followed.
   Conduct weekly fire hazard checks.
   Prepare, execute, and distribute the Emergency Response Plan.
   Conduct fire drills and ensure occupants are familiar with escape routes.
   Train and supervise the Emergency Response Team (ERT) and occupants for emergencies.
   Operate the Fire Command Centre during emergencies.
   Conduct 2 Table-Top Exercises annually to evaluate emergency plans.
   Submit annual FSM reports.
   
2. Project:Monitor and coordinate fire safety maintenance.
   Ensure occupant load complies with the Fire Code.
   
3. First Aid Management:Train occupants in first aid and evacuation procedures.
   
4. Fire Safety Awareness:Organize campaigns and activities to promote fire safety.
   Coordinate medical checkups for ERT members (SCBA/Hepatitis B), track outcomes, and maintain records.
   
5. Admin Roles: Coordinate medical checkups for radiation workers.
   Manage I&I case documentation and reporting.
   Track headcounts and calculate I&I Frequency & Severity rates.
   Maintain records of ERT, I&I statistics, and radiation badge medicals.

Requirements:

• Minimum 2 years of experience as a Fire Safety Manager
• Must be a registered Fire Safety Officer
• Completion of Advanced Certificate in Safety & Health (Level-B)
• Strong team player with good interpersonal skills
  

Job Title:

Administrative cim Sales Manager

Job Summary:

We are seeking a highly skilled and experienced Administrative Manager to join our esteemed Maid Agency. As an Administrative Manager, you will be responsible for overseeing the day-to-day administrative operations of our agency, ensuring smooth workflow, and providing exceptional customer service to both our clients and our domestic helpers. You will also act as our official translator for Indonesian maids. This is an exciting opportunity to contribute to the growth and success of our agency while making a positive impact on the lives of families and domestic helpers.

Responsibilities:

1. Manage and supervise a team of administrative and sales staff, providing guidance, support, and training as needed.
2. Oversee the agency's administrative and sales operations, including processing employment contracts, work permit applications, insurance claims, biodatas creation and other related paperwork.
3. Maintain accurate and up-to-date records of client and domestic helper information using our agency's database system.
4. Coordinate and schedule interviews, medical check-ups, and SIP sessions for domestic helpers.
5. Liaise with clients, domestic helpers, and relevant government agencies to ensure compliance with regulations and smooth communication.
6. Resolve customer complaints or concerns promptly and professionally, maintaining high levels of customer satisfaction.
7. Develop and implement efficient administrative procedures to streamline workflow and improve overall agency efficiency.
8. Stay updated on the latest industry regulations and policies to ensure compliance and provide accurate information to clients and domestic helpers.
9. Counselling of Indonesian maids if they face difficulties adapting to Singapore households.
10. Act as translator for Indonesian maids if they have difficulties in communication with their Employers

Qualifications:

1. Minimum Diploma or Bachelor's degree in Business Administration or a related field.
2. Proven experience in administrative management, preferably in the maid agency industry or a related field.
3. Familiarity with Singapore's regulations and processes related to domestic helpers' employment and work permits.
4. Strong leadership skills with the ability to motivate and guide a team effectively.
5. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Exceptional interpersonal and communication skills to interact with clients, domestic helpers, and government agencies.
7. Proficient in using office software, including Microsoft Office Suite and database systems.
8. Detail-oriented with a high level of accuracy in record-keeping and data management.
9. Ability to handle confidential information with discretion and maintain strict confidentiality.
10. Conversant with Indonesian language is a requirement

If you are passionate about the maid agency industry and possess the required qualifications and skills, we would love to hear from you.

Pls send your resume with attached photo to [email protected]

We appreciate all applications, but only shortlisted candidates will be contacted for an interview

Terms of Employment:
Full-time

Department:
Finance and Donor Care

Reports to:
Manager/ Director

Overall Responsibilities:
You will be assuming all-round finance and accounting responsibilities of the office, ensuring smooth operation and accurate and timely delivery of monthly and annual financial reports. You will be in charge of monthly and yearly budgeting, financial planning, forecasting and annual audit.

Key areas of Responsibility

1. Prepare and report Monthly/Quarterly Financial Statements for Board Meetings
2. Present Monthly/Quarterly Budget for Board's review and approval
3. Advise on finance matters as and when required - Audit, SOPs, etc
4. Ensure Financial Schedules are prepared (includes audit schedules) before Audit starts
5. Liaise with external auditors on audit requirements
6. Liaise with HODs on Budget preparation and the required documentation
7. Consolidate budget and submit for verification
8. Monitoring of actual expenditure to ensure that purchases are within budget
9. Review/submit Monthly Reports to the Director
10. Verify and submit Grant Reports
11. Any other duties as assigned by the Manager/Director
12. Assist the Director to present quarterly reports to the Board

Requirements:

• A Degree in Accountancy or professional qualifications like ACCA
• At least 5 years of accounting experience with at least two years handling full set of accounts, if possible
• At least 3 years working experience in reporting role
• Must be meticulous, IT proficient and familiar with Microsoft suite of products
• Be able to work independently and has good communication skills
• Has strong interpersonal skills, a team player and have strong sense of responsibility
• Experience in a non-profit society will be an advantage

Terms of Employment:
Full-time

Department:
Finance and Donor Care

Reports to:
Manager/ Director

Overall Responsibilities:
You will be assuming all-round finance and accounting responsibilities of the office, ensuring smooth operation and accurate and timely delivery of monthly and annual financial reports. You will be in charge of monthly and yearly budgeting, financial planning, forecasting and annual audit.

Key areas of Responsibility

1. Prepare and report Monthly/Quarterly Financial Statements for Board Meetings
2. Present Monthly/Quarterly Budget for Board's review and approval
3. Advise on finance matters as and when required - Audit, SOPs, etc
4. Ensure Financial Schedules are prepared (includes audit schedules) before Audit starts
5. Liaise with external auditors on audit requirements
6. Liaise with HODs on Budget preparation and the required documentation
7. Consolidate budget and submit for verification
8. Monitoring of actual expenditure to ensure that purchases are within budget
9. Review/submit Monthly Reports to the Director
10. Verify and submit Grant Reports
11. Any other duties as assigned by the Manager/Director
12. Assist the Director to present quarterly reports to the Board

Requirements:

• A Degree in Accountancy or professional qualifications like ACCA
• At least 5 years of accounting experience with at least two years handling full set of accounts, if possible
• At least 3 years working experience in reporting role
• Must be meticulous, IT proficient and familiar with Microsoft suite of products
• Be able to work independently and has good communication skills
• Has strong interpersonal skills, a team player and have strong sense of responsibility
• Experience in a non-profit society will be an advantage

Responsibilities:

• General Sales support duties
• General logistics duties
• Answering phone calls
• General admin work
• Filing and organizing
• Arranging and packing stock for deliveries
• Ability to work independently and multi-task
• Any other ad-hoc duties assigned

Requirements:

• Candidate must possess minimum
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge and logistics coordination preferred
• Possess initiative, able to work
• independently after training
• Strong communications skill and
• organized, ability to multi-task
• Fluent in English and Mandarin is a must (both written & spoken)
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must

What we can offer:

• 5 day working per week / WFH when required by law
• Annual & medical leave
• AWS & Bonus
• Immediate Vacancy
• Salary range: 2.5K to 3.5K

Please include in your resume:

• Positions held, current/last drawn salary
• expected salary
• reason for leaving previous job

We regret that only short listed candidates will be notified

Core Responsibilities:

1. Sales Administration Support

All administrative support required for Project Sales Team

- Handle incoming sales call/ emails and perform leads administration

- Sourcing for new leads from Tender Portals

- Create, compile and submit tender documents

- Assist in preparing quotations & proposal

All administrative support required for the Services Sales Team

- Preparation of maintenance contract renewal notice

- Preparation of services sales report to track renewal

2. Marketing Support

All administration support to the Marketing Team with key focus in sales-related activities

- Assist in developing marketing material

- Assist in marketing projects/ events

3. Other roles

- Supporting the Head of Operations and MD in all other administrative matters

- Buddy to the Administration Executive

- Assist to match supplier invoices with the necessary documents and key into the system

- Other ad-hoc duties as assigned

Job Specifications:

Education Qualification:

· Minimum Diploma in any discipline or A Level

Experience:

· Fresh Graduate or min 1 year of working experience or max 3 years working experience

· Knowledge of MS Office, Teams

· Able to work independently

· Able to start work immediately

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

• To handle all incoming and outgoing telephone calls with courtesy and efficiency.
• To report house linen stocks that are running low to the Director of Housekeeping.
• To ensure stringent use of materials with cost savings in mind.
• To assist Housekeeping Supervisor to prepare and issuing room status reports.
• To report and record Lost and Found and Damaged items.
• To log daily events in the logbook and follow up on previous information reported by other team leaders daily.
• To document all incidents in the logbook.
• To carry out any other reasonable duties and responsibilities as assigned.

Only shortlisted candidates will be contacted.

Responsibilities

· Manage all enquiries concerning maintenance and facilities management

· Process and report on daily repair request order

· Tally repair request and job done

· Maintain physical and digital outlet job records

· Application of licence & opening of accounts

· Sourcing of quotations

· Manage / order office supplies

· Organize department documents into updated filing systems

· Prepare spreadsheets and reports

· Minutes writing

Requirements

· Must have relevant work experience as an Administrative Coordinator in Construction or Facilities Management (required)

· Able to read simple floor plan/drawing

· Hands-on experience with MS Office Suite (particularly MS Word and MS Excel) (required)

· Familiarity with office equipment, like printers and fax machines

· Ability to work under pressure

· Excellent organizational skills

· Effective communication skills