Total 8 sales specialist job vacancies in Administrative / Clerical category in d10 ardmore bukit timah holland road tanglin

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

Job Responsibilites

• The Sales Coordinator performs his/ her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Cluster Director of Sales & Marketing.
• Ensure smooth running operation of the Division’s administrative functions.
• Co-operate with all departments for smooth running operation.

Administration

• Assists the Director of Sales & Marketing in organizing the filing system of the Division.
• Ensures that the stock of stationery items is accounted for and well maintained.
• Organises the recording system for all in-coming and out going correspondences.
• Handles all typing work required.
• Assists in the dispatch and collection of correspondence in hotel.
• Takes minutes of meetings.
• Ensures the cleanliness of the office.
• Handles all incoming telephone calls and take messages and follow up.
• Prepares & check all incoming communication message such as facsimile and email messages.
• Assists in the packing of materials when required, eg. Hotel brochures, sales kits etc.
• Issuing on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re-entered, if cancelled such space can be released.
• Updates production reports of Corporate & Travel Agents monthly, quarterly and yearly.
• Assists the Director of Sales & Marketing in issuing Travel Agents Contract Rates, questionnaire as requested.
• Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and follow-up action is initiated by Sales persons.
• Closely co-ordinate with Accor Hub to submit all require correspondent.

Technicial Reponsibilities

• Be familiar with the operation and application of the hotel’s computer/data processing system and make sure client’s database is updated.
• To keep all activities as a record such as Incentive Program, Party or sales blitz.

Commercial Responsibilies

• Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
• Sets, in conjunction with the Director of Sales & Marketing, currents rates as charged by the hotel.
• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).
• Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.
• Be updated with hotel promotion, information related.

Sales Responsibilities

• To pay visits to potential accounts in view of entering contracts with them, especially commercial accounts.
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• Receives in the hotel any important guests whom he has approached.
• Negotiates prices with the clients and certified by Director of Sales & Marketing.
• To issue and confirm proposals in writing as a record.

Relations

• - At all times to promote a positive image of the hotel in all forms of contact.
• - To develop & foster close and positive rapport with the public, guests, clients and members of the date.
• - Responsible to the Director of Sales & Marketing.

Replacement and temporary mission

• The Sales Coordinator may be called upon the undertake to assist another Director of Sales & Marketing in the opening or general sales effort of any other of the chain’s hotels.
• To be ready and responsible to perform any other duties as designated or required by Management from time to time.

Only Shortlisted Candidates Will Be Contacted.

Job Title:

Administrative cim Sales Manager

Job Summary:

We are seeking a highly skilled and experienced Administrative Manager to join our esteemed Maid Agency. As an Administrative Manager, you will be responsible for overseeing the day-to-day administrative operations of our agency, ensuring smooth workflow, and providing exceptional customer service to both our clients and our domestic helpers. You will also act as our official translator for Indonesian maids. This is an exciting opportunity to contribute to the growth and success of our agency while making a positive impact on the lives of families and domestic helpers.

Responsibilities:

1. Manage and supervise a team of administrative and sales staff, providing guidance, support, and training as needed.
2. Oversee the agency's administrative and sales operations, including processing employment contracts, work permit applications, insurance claims, biodatas creation and other related paperwork.
3. Maintain accurate and up-to-date records of client and domestic helper information using our agency's database system.
4. Coordinate and schedule interviews, medical check-ups, and SIP sessions for domestic helpers.
5. Liaise with clients, domestic helpers, and relevant government agencies to ensure compliance with regulations and smooth communication.
6. Resolve customer complaints or concerns promptly and professionally, maintaining high levels of customer satisfaction.
7. Develop and implement efficient administrative procedures to streamline workflow and improve overall agency efficiency.
8. Stay updated on the latest industry regulations and policies to ensure compliance and provide accurate information to clients and domestic helpers.
9. Counselling of Indonesian maids if they face difficulties adapting to Singapore households.
10. Act as translator for Indonesian maids if they have difficulties in communication with their Employers

Qualifications:

1. Minimum Diploma or Bachelor's degree in Business Administration or a related field.
2. Proven experience in administrative management, preferably in the maid agency industry or a related field.
3. Familiarity with Singapore's regulations and processes related to domestic helpers' employment and work permits.
4. Strong leadership skills with the ability to motivate and guide a team effectively.
5. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Exceptional interpersonal and communication skills to interact with clients, domestic helpers, and government agencies.
7. Proficient in using office software, including Microsoft Office Suite and database systems.
8. Detail-oriented with a high level of accuracy in record-keeping and data management.
9. Ability to handle confidential information with discretion and maintain strict confidentiality.
10. Conversant with Indonesian language is a requirement

If you are passionate about the maid agency industry and possess the required qualifications and skills, we would love to hear from you.

Pls send your resume with attached photo to [email protected]

We appreciate all applications, but only shortlisted candidates will be contacted for an interview

Responsibilities:

• General Sales support duties
• General logistics duties
• Answering phone calls
• General admin work
• Filing and organizing
• Arranging and packing stock for deliveries
• Ability to work independently and multi-task
• Any other ad-hoc duties assigned

Requirements:

• Candidate must possess minimum
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge and logistics coordination preferred
• Possess initiative, able to work
• independently after training
• Strong communications skill and
• organized, ability to multi-task
• Fluent in English and Mandarin is a must (both written & spoken)
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must

What we can offer:

• 5 day working per week / WFH when required by law
• Annual & medical leave
• AWS & Bonus
• Immediate Vacancy
• Salary range: 2.5K to 3.5K

Please include in your resume:

• Positions held, current/last drawn salary
• expected salary
• reason for leaving previous job

We regret that only short listed candidates will be notified

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

About The Company

Our client is a leading software provider across the region. With offices across the globe, they aim to aid businesses in their digital transformation journey through cutting-edge technology products. As business activities continue to pick up, they are currently seeking an Administrative Specialist to join their team.

Your Future Role:

Reception

• To be the first point of contact for all visitors, calls/faxes and to redirect calls to the relevant departments
• To manage the company post, ensuring that all post is collected daily and on time, special/recorded delivery items are sent correctly
• Procure postal and courier services as and when required

Travel Desk

• Book travel arrangements including flights, train tickets, hotels, rental cars etc. for local and international staff
• Coordinate multi-day itineraries and travel arrangements for international staff, liase with their department and act as first point for the visitor
• Book travel arrangements for clients and candidates (internal interviews)

Office Administration

• To ensure the smooth running of the office.
• Ordering office stationery and other general office supplies (e.g. water, coffee) and equipment and ensuring supplies are kept at an optimum level.
• Update email groups, provide office related communications (e.g. parking, changes in office etc)
• Organize and coordinate internal events, like quarterly events and trainings
• Other administrative duties as required
• Liase with facility manager, e.g. regarding office lease paperwork, rental of parking spaces etc.
• Maintain lists for office keys, sim-cards, parking cards etc.
• To be responsible for facilities management including the organization/supervision of office maintenance, repair work and cleaning contractors.
• To be responsible for health and safety for the office, and fire evacuation procedures.

Finance

• Scanning local invoices, obtain approval and sending to SSC
• Archiving of invoices and expense reports
• AR collection support on case to case basis
• Support Finance team for all overdue invoices and credit issues.
• Ensure communication between cross-functional departments to ensure backlog invoices are paid or identify issues with customers

Sales Administration / Legal

• Support sales team with contract archiving (e.g. when physical copies need to stay in country) & ensure contracts are countersigned and copies sent to customer and stored in Contracts repository, depending on country organisation
• Support required levels of communication with other internal members to ensure orders are booked through to invoicing.
• Onboard Process for New Employees: Communication to all govt departments, ordering SW/HW Infrastructure, SIM Card, Health Insurance process, Access Keys, Stationery, together with HR

Requirements:

• At least 2 years relevant experience in business operations, administrative work and travel arrangements
• Excellent command of written and spoken English
• Knowledge and ability to use proficiently standard office computer software, including word processing, databases and spreadsheets
• Ability to demonstrate trust and confidentiality in the provision of administrative support
• Well-developed time management skills and the ability to prioritize

EA Licence: 17C8713

Core Responsibilities:

1. Sales Administration Support

All administrative support required for Project Sales Team

- Handle incoming sales call/ emails and perform leads administration

- Sourcing for new leads from Tender Portals

- Create, compile and submit tender documents

- Assist in preparing quotations & proposal

All administrative support required for the Services Sales Team

- Preparation of maintenance contract renewal notice

- Preparation of services sales report to track renewal

2. Marketing Support

All administration support to the Marketing Team with key focus in sales-related activities

- Assist in developing marketing material

- Assist in marketing projects/ events

3. Other roles

- Supporting the Head of Operations and MD in all other administrative matters

- Buddy to the Administration Executive

- Assist to match supplier invoices with the necessary documents and key into the system

- Other ad-hoc duties as assigned

Job Specifications:

Education Qualification:

· Minimum Diploma in any discipline or A Level

Experience:

· Fresh Graduate or min 1 year of working experience or max 3 years working experience

· Knowledge of MS Office, Teams

· Able to work independently

· Able to start work immediately

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted